Job Information
Sonesta International Hotels Corporation Shuttle Driver - R-0060605 in Philadelphia, Pennsylvania
Shuttle Driver - R-0060605
DESCRIPTION/RESPONSIBILITIES: Job Description Summary The Van Driver (VD) operates the hotel van to and from guest destinations in a safe and courteous manner.
Job Description
DUTIES AND RESPONSIBILITIES: * Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. * Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading vehicle. * Operate vehicle in accordance with state laws; observe all airport rules pertaining the shuttle vehicles. * Explain and promote hotel facilities, outlets and services to guests and provide information regarding local attractions and activities. * Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times. * Maintain vehicle mileage log. * Regularly inspect and clear hotel entrance and surrounding areas of litter and debris. * Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry. * Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. * Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. * Ensure compliance with federal, state and local laws regarding health, and safety. * Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS: * High School diploma or equivalent required. * One year of previous hotel experience, or retail customer service preferred. * Previous background from the extended stay industry preferred. * Ability to speak, read, and write fluent English; other languages beneficial. * Professional verbal and written communication skills. * Valid driver's license required. * Frequently standing up, bending, climbing, kneeling, and moving about the facility. * Carrying, lifting or pulling items weighing up to 100 pounds. * Frequently handling objects and equipment. * Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity