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Resources Global Professionals (RGP) Senior Director, Client Development in Philadelphia, Pennsylvania

RGP is a global consulting firm helping some of the most recognized companies in the world work differently. Our success comes from a shared belief in rolling up our sleeves and doing the hard work of solving complex challenges, executing plans and implementing technology to help transform organizations.

Working for RGP, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by RGP and built on tangible accomplishments.

As we continue to grow and deepen our impact on organizations around the world, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know:

  • We are energized by challenges and the effort needed to solve them.

  • We like working with people who are positive, adaptable and growth-minded.

  • We care how work gets accomplished and are deeply invested in the success of our clients and our colleagues.

If this sounds like you, we invite you to read on and learn more.

THE RGP EXPERIENCE

Whether you desire to work directly with clients or support those who do, RGP connects you to meaningful opportunities designed to put your talents to their best and highest use, and help you develop skills for today and tomorrow. As an RGP employee, you are a champion for your team, driven to develop their functional acumen in a manner that is transformative and valuable. You help guide people and organizations to be and become more than they thought possible and have the ultimate service mentality based on openness, understanding and teamwork.

PURPOSE OF THE ROLE

We are seeking a Senior Director, Client Development to grow market revenue in the Mid-Atlantic through new business development, management and expansion of existing client relationships/accounts, and oversight of consultant engagements. In keeping with our entrepreneurial culture, the Senior Director, Client Development will have an opportunity to build and own a client portfolio while working in partnership with teammates to achieve key business objectives.

ATTRIBUTES OF INDIVIDUALS IN THIS ROLE AT RGP

  • Demonstrates integrity and respect for people and opinions

  • Accountable for the sales activity and results for a defined portfolio of business

  • Develops and implements tactical plans to achieve portfolio sales goals and objectives

  • Conducts account planning and proactively seeks to bring innovative ideas and approaches to the account strategy

  • Owns and drives key strategic pursuits, leveraging in the full range of RGP resources as appropriate

  • Serves as the client’s expert on the RGP business model, risk management, client specific value proposition and business impact

  • Strong personal identification with RGP’s values – loyalty, integrity, focus, enthusiasm, accountability and talent

KEY RESPONSIBILITIES OF THE ROLE

  • Continually develops and maintains new business revenue by acquiring new clients and driving account penetration within existing clients

  • Serves as the client’s expert on the RGP business model, risk management, client specific value-proposition and business impacts

  • Identifies, monitors and manages delivery performance, project risk and new opportunities within assigned accounts in partnership with Talent Management and/or Delivery Management leads

  • Contributes to RGP’s continuous improvement through involvement in account-related case studies, collateral and thought leadership, and the identification of client and market trends relevant for future RGP opportunities and solutions

  • Monitors and coaches Consultants and account team members on best practices in generating leads, identifying opportunities and leveraging available RGP resources to enhance account penetration

  • Executes and supports account planning and forecasting activities, as appropriate, in support of enterprise and regional objectives

  • Fosters cross-functional collaboration to deliver the best of RGP to clients and drive continuous improvement in the services and solutions RGP brings to the marketplace

  • Supports integration of enterprise and crossfunctional initiatives across account portfolio, including account planning, forecasting and budgeting, and best practices

  • delivers against established KPIs and performance metrics

  • Promotes RGP’s mission, vision and values and encourage collaboration amongst your team to ensure successful execution

DESIRED EXPERIENCE AND REQUIREMENTS

  • 10+ years business development experience with Fortune 500 global

  • Bachelor’s Degree from a four year accredited institution; graduate degree preferred

  • Experience selling professional services within large enterprise and middle market accounts

  • Superior negotiation skills and ability to communicate complex concepts/business issues

  • Ability to multi-task and oversee multiple concurrent client accounts

  • Track record of success in creating and growing revenue and managing accounts

  • Proven aptitude for identifying opportunities and establishing and advancing a sales pipeline

  • Excellent interpersonal skills, emotional intelligence, and ability to engage and motivate

  • Robust network of business relationships in the Mid-Atlantic region

Equal Opportunity Employer

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

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