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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title: Registrar

Entity: PMC

Department: Emergency Room Registration

Location: Penn Presbyterian Medical Center, 51 N 39th Street, Pennsylvania, Pa

Hours: 3rd shift

Summary:

The ED Registrar acts as the initial contact for patients and visitors to the Emergency Department. Registers patients in EPIC and/or EMTRAC systems. Securing signatures on consent, authorization and financial agreement forms. Validates patient insurance information and insures that billing information for technical and professional billing is complete and accurate.

Responsibilities:

• Certified for Registration Database

• Maintains clean efficient workstation

• Maintains 95% accuracy with EPIC or EMTRAC registrations

• Contacts external companies to verify patient’s employment and insurance information for Workmen’s Compensation cases, as required

• Greets/receives patients and refers to triage

• Obtain accurate demographic and insurance information, as well as verifying and validating insurance information

• Generate medical record number and past medical record information for patient

• Produces patient identification band

• Proficient with downtime procedures

• Periodically orients new personnel as required

• Alerts management team to problems (i.e., mass casualties, etc)

• Performs other duties in area of responsibility as assigned

• Prepares chart and delivers to treatment area

• Prepares shift report at end of each eight-hour shift to indicate any system outages, late arrivals or employee call outs

• Demonstrates a thorough understanding of managed care protocols and procedures

• Completes verification of insurance via HDX, EVS and other insurance verification systems

• Obtains all necessary authorizations and consents for treatment and billing

• Collects co pays at time of service

Education or Equivalent Experience:

• High School Diploma/GED (required)

• Customer Service Experience (required)

• Familiar with Medical Terminology (preferred)

• 1 years of experience in a healthcare setting (preferred)

• College degree (preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 241090