Experience Inc. Jobs

Product Management Advisor – Regulated Markets Communications

The Regulated Markets Communications team is responsible for all regulated lines of business including Medicare, Medicaid, and Healthcare Reform/Exchange Market. The team supports Pharmacy Benefit Management (PBM) delegated regulated communications, campaign and letter setup, Medicare Explanation of Benefits (EOB), and working cross-functionally to support operations, RFPs, and audits.

Key Responsibilities:

• Provides expert content/professional leadership on complex assignments/projects.

• Interact with clients and account team to provide SME communications and marketing guidance

• Support Account Teams with communications inquiries, Field Alert development, and presentations

• Manage document creation and annual updates to member communications for setup

• Review annual guidance and CMS model communications and collaborate internally to ensure updates are made.

• Manage PBM delegated communications to meet clients’ contractual mandates & PGs

• Exhibits proven ability to work cross-functionally in development and execution of a comprehensive message and strategic marketing framework aligned to enterprise goals and in support of the needs of our clients.

• Interfaces with multiple departments including sales, marketing, and operations to develop product requirements and specifications.

• Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.

• Uses deep professional knowledge and acumen to advise functional leaders.

• Focuses on providing thought leadership within Product Management but works on broader projects, which require understanding of wider business.

Ideal Candidates will offer:

• Bachelor’s Degree with a preferred focus of Marketing, Business or Communications desired.

• At least 5 years of communications experience. Medicare, Medicaid and Healthcare Reform/Exchange experience a plus.

• Able to balance high priority, long-term projects with short-term, immediate deadlines

• Creative thinker and exceptional problem solving skills

• Expert communicator and collaborator

• Able to translate technical data concepts to business partners for understanding and alignment

• Excellent verbal and written communication skills: role does require writing and editing of market-facing collateral and communications.

• Proven ability to function in a heavily matrixed environment.

• Extensive knowledge of Microsoft Office products (particularly Excel, Word, Power Point, etc.).

• Experience leading projects and working with cross functional teams, especially Business and Marketing communications teams

• Ability to work effectively in dynamic, rapidly changing, team-based environment across multiple functions and in support of diverse buyers and geographies.

• Critical thinker and creative problem solver, who exercises good judgment in resolving difficult situations, prioritizes and can balance needs with enterprise objectives

• Ability to work in a fast-paced deadline-driven environment, and juggle multiple, sometimes competing, priorities and requirements

• Ability to motivate, influence and connect others

• Ability to influence direction and action; build and leverage internal relationships

• Goal oriented and personally accountable; resourceful and self-directed

• Adaptable and flexible; open minded, innovative and creative – seeks ‘out of box’ solutions

• Open communicator; excellent oral and written communication skills

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.