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The Cigna Group IT Project Management Senior Advisor (Integrated Solution Manager)-Hybrid in Philadelphia, Pennsylvania

Job Description

IT Project Management Senior Advisor

Provides counsel and advice to top management on significant IT Project Management matters, often requiring coordination between organizations. Responsible for managing, directing and planning multiple complex projects, or occasionally one highly-complex project, consisting of one or more project teams. Responsible for coordinating, scheduling and assigning project tasks, team building, maintaining working relationships with client functional areas in IT and outside of IT. Applies project development methodologies and reporting techniques to indicate project status. Will manage one or more Integrated Solution Management teams to meet complex project integrating/end to end testing objectives. Reviews, evaluates and formulates IT strategies, schedules, and scenario. Allocates staff and budget resources to meet changes corporate needs. Organizes and guides project operations through the use of methodologies accepted by the industry. Evaluates progress and reports progress in terms of quality and performance metrics common to IT projects. Modifies schedules as required. Works with client departments to coordinate integration/end to end testing, training and support. Keeps informed of technical and managerial advance in IT. Focus on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as “the go-to person” for most complex IT Project Management assignments.

The IT Project Management Senior Advisor is responsible for leading a team of Integration Solution Management (ISM) team to meet complex project integrating/end to end testing objectives. This individual will work with business, technology, and solution teams to develop artifacts that support the program’s overall long-term business objectives. This individual must possess a strong understanding of Cigna processes and capabilities across all integrated application/business work streams.

Specific responsibilities include :

  • Work with the ISMs and system teams to plan technical Integrated, End-to-End and Regression Testing that aligns with the portfolio and program level epics.

  • Participate in agile development and collaborate with developers and product managers to plan for testing.

  • Leverage test management and execution tools including Jira and Zephyr.

  • Oversee ISM work throughout test plan development and test execution to ensure that testing is on time and within budget.

  • Measure and monitor progress and results during each test to ensure that the product is tested, validated, and demoed on time and within budget, and that it meets or exceeds expectations, including taking necessary corrective actions as needed.

  • Ensure that the team follows the testing standards, guidelines, and testing methodology as agreed upon.

  • Develop reusable automated test scripts and maintain their compatibility.

  • Facilitate continuous improvement including identification and implementation of test automation.

  • Be the first escalation point when issues arise within the integrated testing phase.

  • Escalate to the Integration Solution Manager Practice Lead as necessary and appropriate if issues are unresolvable at their level.

  • Ensure appropriate resources are assigned to projects with the right skillset and experience.

  • Review test strategies for programs/projects to ensure they achieve the quality objectives that are defined.

  • Serve as a subject matter expert in test management regardless of what methodology is used to execute.

  • Communicate importance of and drive team’s compliance with Cigna policies and procedures.

  • Manage oversight of ISM’s work activities and assignments throughout the integrated testing life cycle.

Skills

  • Strong technical test experience

  • The ability to write a Program/Project Test Strategy and Program/Project Level Test Plan

  • Deep understanding of technical requirements, portfolio and program epics

  • Ability to develop and manage all aspects of the technical testing effort, including plans, interdependencies, schedule, budget, tools, and required personnel

  • Good understanding of best testing practices and ability to provide feedback at technical reviews

  • Ability to document and communicate the status of testing progress against plans, taking corrective action as necessary

  • Ability to provide technical leadership to meet testing deadlines and objectives

  • Ability to review deliverables for completeness, quality, and compliance with established project standards

  • Expert level of Healthcare products, Commercial, Medicare/Medicaid

  • Team Leadership & Development including ability to mentor, coach, and effectively transfer expertise to others

  • Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity

  • Ability to deal with organizational politics including ability to navigate a highly matrixed organization effectively

  • Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies)

  • Stakeholder management (setting and managing expectations)

  • Strong business acumen including ability to effectively articulate business objectives

  • Analytical skills, Highly Focused, Team player, Versatile, Resourceful

  • Ability to learn and apply quickly including ability to effectively impart knowledge to others

  • Effective under pressure

  • Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills

  • Strong problem-solving and critical-thinking skills

Qualifications:

  • Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value added results

  • Demonstrated core project management skills including project planning, scope management, issue and risk management, resource planning, financial management, etc.

  • Experience managing a team and providing mentoring/coaching to several individuals

  • Experience with managing vendor relationships

  • Experience with Agile delivery methodology

  • Qualified candidates will typically have 8 to 10+ years of professional IT work experience, and managing projects/initiatives

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 119,800 - 199,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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