Job Information
FirstService Residential Front Desk Associate (Part-time) in Philadelphia, Pennsylvania
Job Overview:Â Â
AsaPart-TimeFront Desk Associate,youâllbe responsible forprovidingexceptional customer service at Rittenhouse Condominium Owners Association at 210 West Rittenhouse Square. Meets and greets residents; checks guests and serviceproviders in/out. Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work. Walks the building premises as directedfor monitoring purposes.Â
You must be available 7a-3pm Sat & Sun every weekend. This is a great opportunity to join our company. We are a certified "Great Place to Work"!
Your Responsibilities:Â Â
Providesexceptional customer service.ÂÂ
Meets and greets residents; checks guests and serviceproviders in/out.ÂÂ
Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintains daily logs,recordsand forms.ÂÂ
Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work.ÂÂ
Walks the building premises as directedfor monitoring purposesÂ
Monitors and controls access to the buildingÂ
Resolves and follows-up on all complaints/issues, escalating to supervisor if necessaryÂ
Provides general concierge services as well as administrative clerical work when neededÂ
Helpsmaintaina safe and secure environment throughout the building/property(s)Â
Walks the building premises as directed for monitoring purposesÂ
Have the ability to understand and complete all required formsÂ
May be assigned other duties by supervisorÂ
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Skills & Qualifications:Â Â
Ability to manage multiple prioritiesÂ
Demonstrates excellent customer service,communicationand time management skills.Â
Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel.ÂÂ
Command of information system hardware/software is preferredÂ
Good written and verbal communication skillsÂ
Strong customer service and interpersonal skillsrequiredÂ
Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.Â
Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment.Â
Ability toquickly and easily navigatethe property/building asrequiredto meet the jobfunctionsÂ
Ability to lift 30 â 50lbsÂ
Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessaryÂ
Handle, finger, grasp and lift objects and packages; must be able to reach with handsand armsÂ
The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of timeÂÂ
Must have the ability to detect auditory and/or visual emergency alarmsÂ
Occasional overtime may berequiredÂ
Must have the ability to work extended/flexible hours, weekends, and attend Boardmeetings.Â
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Compensation :Â Â
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$18.00perhourÂ
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Disclaimer Statement : Â Â
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The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.Â
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