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CARE COORDINATOR Job no: 502625 Work type: Full-Time Location: Other - Philadelphia, PA Categories: Drexel University, College of Nursing and Health Professions

Job Summary The Care Coordinator is responsible for the completion of clinical and administrative tasks in primary care to ensure that patients receive health care that is competent, caring, and meets with a high degree of satisfaction.  The Care Coordinator is a key linkage person in our Care Management Program, who helps patients navigate between services and resources at the site. Essential Functions Team members are expected to uphold the health center mission by assuring that patients receive health care that is competent, caring, and meets with a high degree of satisfaction. In addition, staff must support FPCN's commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization, including children, adults, families, caregivers, and staff. Other duties as assigned Required Qualifications High School Diploma or GED 3 years of relevant experience working as a Medical Assistant Current Medical Assistant Certification in Commonwealth of PA Preferred Qualifications Experience working within a community-based health center preferred Exemplary organizational skills and ability to prioritize Exemplary customer service skills Highly responsible and reliable as well as courteous Exhibit behaviors that align with RHD/FPCN organizational values, mission, and beliefs and avoid displaying behaviors that are in opposition to those values Support FPCN's commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact  with the organization, including children, adults, families, caregivers, and staff. Demonstrate cultural competence/proficiency in interactions with others by treating co-workers, colleagues and those receiving service with respect and fairness at all times. Ability to build and maintain positive and professional relationships based on respect, trust, and safety. Ability to create a space for staff and those we serve to feel physically and emotionally safe. Ability to support individuals on their paths to recovery and healing and resist re-traumatization of staff and patients. Demonstrate exemplary problem-solving, communication, interpersonal, and conflict resolution skills. Ability to work effectively as a team member Highly responsible and reliable as well as courteous Unconditional ability to maintain patient confidentiality Exemplary organizational skills and ability to prioritize Physical Requirements Typically sitting at a desk/table Lifting demands  25lbs Lifting demands  50lbs Location Other - Philadelphia, PA Additional Information This position is classified as Non-Exempt, grade H. Compensation for this grade ranges from $17.14 - $25.71 per hour. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review. We encourage you to explore Drexel's Professional Staff salary structure and  for more details on our compensation framework. You can also find valuable information about our benefits in the . Special Instructions to the Applicant Please make sure you upload your CV/resume and cover letter when submitting your application. Review of applicants will begin once a suitable candidate pool is identified. Advertised: Feb 14 2024  Eastern Standard Time Applications close: Mar 14 2024  Eastern Daylight Time

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