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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The Bariatric and Orthopedic Program Coordinator is responsible for the overall administration and operations of the Bariatric and Orthopedic Program. The Bariatric and Orthopedic Program Coordinator in collaboration with the unit leaders is responsible for integration, facilitation and coordination of services for this patient population. Responsible for development and implementation of initiatives to positively impact quality patient care as evidenced by improved patient outcomes measured by Centers for Medicare and Medicaid Services (CMS), Health Grades, and The Joint Commission. Scope of patients includes all Bariatric Surgical Patients, Total Joint Replacement (TJR) elective, revisions & fractures including knee, hip, shoulder, elbow and ankle, spine, foot/ankle and sports orthopedic patients.

Essential Job Functions

• Develops strategies in conjunction with Nursing Directors, Operations Directors, Surgical Services, Dietary, Administration and Providers, to achieve accreditations pertinent to bariatric and joint and spine orthopedic programs

• Develops plans in conjunction with Nursing Directors, Operations Directors, Surgical Services, Dietary, Administration and Providers, for future Bariatric and Orthopedic services for expansion and changes in existing services that are consistent with organizational strategic plan

• Participates in development of long range plans for growth of the bariatric and orthopedic service line

• Participates in development of long range plans for growth of the bariatric and orthopedic service line

• Assists with development and monitoring of program budget

• Reviews all data and findings to understand and resolve operational issues which impede program goals

• Establishes and maintains project plans and timelines

• Reviews and analyzes monthly reports. Determines if trends exist and intervene appropriately

• Evaluates 100% of bariatric and joint replacement and spine procedure charts for variances, and compliance with documentation guidelines. Develops action plans for required corrective action

• Initiates processes for clinical and quality improvement, in coordination with Hospital Quality Improvement related to Bariatric and Orthopedic services

• Develops and implements performance improvement processes focused on indicators at variance​

• Provides reports with recommendations in the Bariatric and Orthopedic Committees.Follows-up for improved compliance

• Initiates processes in coordination with Hospital Quality Improvement for clinical and quality improvement related to Bariatric and Orthopedic services. Develops and implements performance improvement processes focused on indicators at variance

• Analyzes patient satisfaction data specific to bariatric and orthopedic patients and implements strategies in conjunction with the Nursing Leaders to reach top 90th percentile

• Develops processes and polices related to the Bariatric and Orthopedic programs in coordination with leadership team

• Facilitates the Multidisciplinary team meetings and committees.Ensures timeline and key deliverables are achieved

• Provides necessary staff education in collaboration with Nurse Leaders to ensure expected outcomes. Teaches and precepts appropriate staff to teach pre-operative classes and assesses impact of education on outcomes

• Works with physician groups and Public Relations department to develop community bariatric and orthopedic seminars. Develops, revises and implements all patient education materials and notebooks.Ensures materials are standard and consistent with standard order sets and clinical pathways.Works with physicians and staff to update on an annual basis or as needed to maintain high quality of care standards

• Stays current with trends in Bariatric and Orthopedic services

• Serves as a primary point of contact for bariatric and orthopedic/spine patients through the course of pre-admission, acute care and treatment and recovery 30-90 days post-surgery.​ Manages post op patient phone call communication

• Functions as a member of an integrated professional team in the ongoing accurate assessment of patient needs through rounding with physicians and nurse caregivers to promote the development, implementation and evaluation of the nursing care plan on an ongoing basis

• Demonstrates excellence in service behaviors to increase patient satisfaction scores

• Participates in an employee engagement plan for the department to improve work environment.Communicates department/corporate goals to associated staff in order to facilitate team unity and motivate individuals

• Serves as resource to associated staff.Responds to questions and concerns appropriately and in a timely manner. Provides method of obtaining continuing education as needed.Provides back up support for difficult projects or assignments. Serves as liaison between staff and senior management. Provides instruction, encouragement and support as needed.

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.Provides patient care to neonate, pediatrics, adolescents, adults, and geriatrics.Coordinates with integrated team, plan for special needs patients

• Manages patient engagement platform and appropriate communication

• Participates, supports and facilitates ad hoc committees i.e. process improvement.Performs other duties as assigned. Obtains reports, analyzes data, enters and reconciles charges as assigned

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

RN license (required)

CPR Certification (required)

Specialty Certification (preferred)

Education

Bachelors Degree - Healthcare related field (required)

Graduate Degree (Masters) - Healthcare related field (preferred)

Work Experience

3 years of experience with surgical patients

Training

None

Language

None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

May be exposed to high noise levels and bright lights.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.*

May be exposed to human blood and other potentially infectious materials.*

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) x

Lifting/ Carrying (50-100 lbs.) x

Push/ Pull (0-50 lbs.) x

Push/ Pull (50-100 lbs.) x

Stoop, Kneel x

Crawling x

Climbing x

Balance x

Bending x

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting x

Walking x

Standing x

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recordings

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – far

Acuity – near

Hazards

Use of Latex products

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Skills

Organizational management, planning, negotiating, and coaching

Word, Excel, Power Point, graphic and database software

Regulatory standards

Analytical skills necessary to interpret quantitative and qualitative data relevant to service line

Stewardship of available resources

Inter-professional collaboration and leadership

Integration of quality improvement, evidence based practices and research in practice

Patient advocacy and partnership

Health teaching and health promotion

Knowledge of contemporary nursing practice and future innovations

Bariatric nursing knowledge

Bariatric nursing skills

Orthopedic nursing knowledge

Orthopedic nursing skills

Budgeting

Chart review

Corrective action

Patient satisfaction

Facilitation of meetings

Conceptual thinking skills

Oral and written communication skills

Teamwork

Accountability

Professionalism

Relationship building

Time management

Dependability

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com