Experience Inc. Jobs

Veterinary Receptionist, Technician Assistant

Location: Peterborough, ON

Part-time casual

Jackson Creek Animal Hospital., located in Peterborough, ON., is currently welcoming a customer service-focused Veterinary Receptionist, Technician Assistant to join our team. This part-time , casual /relief opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!

• Assist veterinary staff with various tasks and treatments 

• Create a warm, positive, compassionate atmosphere for our clients and patients  

• Willingness to learn more regarding; pet nutrition, veterinary services, updated medical office procedures

• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

• Ability to remain calm in stressful situations and adapt to changing situations 

• Take initiative and work independently 

• Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment 

• Ability to answer a multiline phone system and track and book appointments effectively 

• Placing outbound calls to pet parents for follow-up and future appointment bookings

• Respond and manage email correspondence; clients, referring veterinarians & internal office messages

• Scheduling appointments; Admitting and discharging pet patients

• Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments

• Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate an asset

• A love for all companion animals!!

*What VCA Canada Offers *

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: _We have the right fit for you! _

• A caring culture of Wellness and Appreciation !  

• Competitive wages and benefits! 

• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process) 

• Annual uniform allowance 

• Exceptional career development: there is room to grow here! 

• Referral Bonus Rewards 

• Opportunities to give back in your community through VCA charities 

• Generous personal pet care discounts  

• And extra perks like shopping discounts and cool wellness apps! 

*Click “Apply Now” *

_VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. _

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