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Sanofi Group People Services Employee Lifecycle Senior Specialist and Master Data Management & Reporting, Greater China in Petaling Jaya, Malaysia

People Services Employee Lifecycle Senior Specialist and Master Data Management & Reporting, Greater China

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

We are looking for a driven Employee Lifecycle (ELC) Specialist to join our Sanofi People Services team. This is a key role in providing effective support on end-to-end HR Services processes for Employee Life Cycle (Job Change) and Master Data Management & Reporting (MDM&R) for Greater China.

This role reports to the People Services ELC Team Manager - Greater China and he/she may be assigned a specific sub-process. He/She works closely with the HR team, BU heads, BU Admin/secretary, Internal Control, Internal Audit, Security, Legal, IT Services Business Partners, Facilities management, Payroll and Time & Expense BPO partner and People Services front line teams in countries/region.

Job Responsibilities:

Employee Life Cycle (Job Change)

  • Coordinate and manage Job Change activities in Workday and working with the various stakeholders relating to Sanofi within the perimeter of SBO China and deliver the services as per the respective Service Level Agreements.

  • Create/manage Job Change records, complete all required steps, coordinate with the various stakeholders to make an efficient and seamless Job Change experience.

  • Ensure that changes are correctly reflected in all related systems.

  • Manage all documents related to Job Change (preparation, collection, validation, archiving).

  • Monitor data quality and identify potential issues and take pro-active measures.

  • Address operational issues and follow through to resolution in an effective and timely manner.

  • Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope.

  • Complete all activities as per the Global Core Model.

  • Deliver operational KPIs and comply with Sanofi policies and guidelines.

  • Build, document and transfer EE Core Model process knowledge (Level 6/7) relating to Job Change.

  • Contribute to Level 2 support for this sub-process as per the Customer Service process in Service Now and to the Knowledge Database.

  • Participate in continuous improvement initiatives.

Master Data Management & Reporting (MDM & Reporting)

  • Maintain Organization, Position, Internal Employee & External Contractor data in Workday relating to specified Sanofi entities within the perimeter of SBO in China and deliver one or more of the following services as per their respective Service Level Agreements.

  • Create/update organization and position data either individually or in mass depending on business needs and ensure proper functioning of related interfaces.

  • Manage employee master data life cycle (create, update, activate, deactivate, delete) as per Core Model process in close coordination with key stakeholders.

  • Prepare periodic reporting, ad-hoc reports and dashboard.

  • Audit employee master data for completeness, quality and up to date status.

  • Monitor data quality and identify potential issues and take pro-active measures.

  • Address operational issues and follow through to resolution in an effective and timely manner.

  • Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope.

  • Complete all activities as per the Global Core Model.

  • Deliver operational KPIs and comply with Sanofi policies and guidelines.

  • Build, document and transfer EE Core Model process knowledge (Level 6/7) relating to Organization, Position and Employee data management.

  • Contribute to Level 2 support for this sub-process as per the Customer Service process in Service Now and to the Knowledge Database.

  • Participate in continuous improvement initiatives.

Continuous Improvement

  • Identify process improvement opportunities through elimination of redundant activities.

  • Participate in process automation initiatives and ensure seamless adoption and transition.

  • Participate in global projects as required.

About you

Functional

  • Broad understanding of HR process and activities (essential)

  • Strong problem solving, deductive and analytical skills (essential)

  • Awareness of data privacy rules (GDPR etc.) (advantageous)

Technical

  • Computer literate and hands-on experience with HR / Human Capital Management (HCM) related tools & systems such as Workday, ServiceNow, etc (essential)

  • Knowledge of Microsoft Office with advance level proficiency in Excel (advantageous)

Interpersonal

  • Ability to interact with internal and external stakeholders in a professional manner (essential)

  • Team player, able to work collaboratively transversally and with HR front line teams with an end-to-end mindset (essential)

  • Good communication skills at all levels, verbal and written (advantageous)

  • Attentive to customer needs and feedback (advantageous)

Leadership

  • Organized and structured to execute tasks as per deadlines (essential)

  • Attentive to detail and works with precision (essential)

  • Set good example for junior team members by demonstrating positive mindset, professional attitude and behaviour (essential)

  • Mentoring junior team members by providing support, guidance, and encouragement (essential)

  • Action oriented, delivery driven, change agent (advantageous)

Background and Experience

  • Bachelor’s Degree or Master’s degree with HR, Business Administration or relevant (essential)

  • Fluent in English and Mandarin (speak, read and write) to support Greater China Operation (essential)

  • 2+ years of proven experience in a HR role or a relevant.

Pursue progress , discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)

As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.

All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)

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