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IHG F&B Teamleader - Breakfast (Full Time) - InterContinental Perth in Perth, Australia

ABOUT US

InterContinental Hotels & Resorts is one of the world's leading hotel companies. Present in around 100 countries, we have over 160 million guests staying in 889,164 rooms in more than 6,000 hotels per year.

You'll know some or all of our 19 hotel brands. They are some of the best known and most popular in the world including - InterContinental Hotels & Resorts, Holiday Inn, Crowne Plaza Hotels & Resorts, Regent, Six Senses, Hotel Indigo and Voco.

InterContinental Perth City Centre opened in October 2017 and is a 240-room design orientated hotel in the heart of Perth's CBD. Focused on corporate and transient market bringing the InterContinental personalised service to life. At InterContinental Perth City Centre we are here to make our each valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else.

We are looking for a full time Teamleader (Breakfast) to join our Food and Beverage Team and help us create dining experiences that exceeding our customers’ needs and expectations.

Our Team are proud winners of the AHA-WA Excellence in Workplace Culture Award for 2021 and 2022, and Management Team of the Year for 2023

YOUR DAY TO DAY

As F&B Teamleader focused on breakfast service you would be responsible for welcoming, seating guests, responding to guest needs promptly; resolving any issues that may arise; serving food and beverages, supervising other F&B Attendants; conducting daily departmental briefings and providing input for regular team meetings. During the breakfast period this role will also supervise room service delivery and then after breakfast will assist in supervising the lunch service in Heno and Rey.

You will also:

  • Enthusiastically demonstrate dedication to delivering True Hospitality (our behaviours) with each guest and colleague interaction.

  • Working with a passion & hands-on approach towards our service standards & team culture, training, onboarding, supervising and inspiring others.

  • Working with and support your colleagues to offer seamless service to our guests.

  • Ensure the safety and security of the hotel guests and communicate with Hotel Senior Leadership Team in the event of any serious emergency, security or health & safety matters.

  • Ensure the security and proper storage of food and beverage. products/inventory/equipment, and replenish supplies in a timely and efficient manner while minimising waste.

  • Looking after your outlet – keeping it clean and tidy, clearing glasses, food and other items in a professional manner.

WHAT WE NEED FROM YOU

Are you refined, personable, knowledgeable, proactive, meticulous & curious?

The successful Teamleader candidate will need to demonstrate these behaviors every day. Additionally, the successful candidate:

  • be available to work from 5.30am onwards for 5 shifts per week.

  • have at least 1 years’ supervisory / team leader experience (would be advantageous).

  • be approachable and energetic and have a real passion for providing connecting and seamless service to ensure a memorable guest experience.

  • consistently demonstrate a professional standard of personal presentation, fitting of a luxury brand.

  • have ongoing availability to work rostered shifts across 7 days a week starting at 5.30am on weekdays, weekends and public holidays, and

  • meet the legal requirements to work in Australia, with no limitations or visa sponsorship.

WHAT WE OFFER

You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

  • Paid birthday leave - hip hip hooray!

  • Paid parental leave

  • Proactive paid wellness and mental health days

  • Free meals on shift

  • Laundered uniform supplied

  • Discounted CBD carparking (about 300 metres from hotel)

  • Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage

  • A massive colleague discounts platform for all your favorite brands and retailers

  • Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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