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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Summary

Serves as clinical supervisor, coordinator and director of daily on-site clinical activities occurring interdepartmentally (with all Inpatient Nursing staff) and interdepartmentally (with ancillary & support staff). Serves as the liaison person between the Nursing Staff and all customer groups associated with this Department &/or services provided by Nursing.

The Nursing Practice of this position is congruent with evidence-based practice.

Essential Duties and Responsibilities

Direct supervision of assigned personnel.

Completes performance appraisals of designated personnel.

Management for the adjustment of staffing to meet patient needs.

Clinical resources.

Confirms with clinical managers on a daily bases to assure continuity of customer service plans.

Initiates initial levels of corrective action with clinical manager/director's input.

Assures compliance with departmental and institutional polices and goals.

Monitor assignments and adjusts accordingly to assure appropriate productivity levels.

Serves as a positive role model to the staff and maintains those same expectations from the staff.

Participates in unit specific orientation for all new personnel.

Promotes professional growth of designated personnel through scheduling & assuring attendance of appropriate educational programs.

Indirectly supervises volunteers, students, ancillaries etc.

Serves as a knowledgeable resources intra/interdepartmentally and to other customers.

Competently functions in a staff capacity as needed.

Participates actively in establishing standards of care affecting dept. guidelines, policies, and protocols.

Maintains and enforces awareness of medical-legal aspects of Nursing/patient care i.e. (including but not limited to) consents medical record/pt. confidentiality pt. follow-ups BSI reportable incidents etc.

Initiates social service plan of care.

Confers with all customers' concerning customer service issues and resolves the issues.

Assures an environment which is clean and free of health hazards.

Actively involved and provides input in department planning re: budgets JCAHO compliance Maternity Licensure, developing and updating policies & goals, meeting agenda items, PI activities.

Serves as a liaison to support and maintain all customer relationships.

Performs all duties, with or without accommodations, listed in the Physical Demands section of this job description.

Leadership Responsibilities

Directly supervises employees in the Inpatient Nursing Services Department and indirectly supervises all on-site activities with ancillary support services. Carries out supervisory responsibilities in accordance with the organization's policies and applicable law. Responsibilities include assisting with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Corporate Responsibilities

Awareness of and compliance with the Corporate Responsibility Program, which includes executing duties in accordance with all policies and regulations affecting one's job; and reporting all concerns or violations of medical center policies, procedures, and governmental regulations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations

Certificate; Licenses

Certifications as specified by each Nursing division. Current license in the State of Ohio.

Education and/or Experience

Minimum 5 years Acute Care RN experience

Minimum 2 years ICU experience (within last 5 years)

ACLS and BLS required

Bachelors Degree Preferred

Bachelor's degree from four-year college or university; and one to two years related experience and/or training

Certifications as specified by each Nursing division. Current license in the State of Ohio.

Communication/Interpersonal Skills

The work requires incumbents to comfort patients and/or families and/or interpret and explain hospital policy and procedures in somewhat difficult or sensitive situation.

Analytical Skills

The work requires the ability to analyze and solve problems requiring the use of clinical or technical principles and/or advanced administrative experience-bases knowledge. Examples at this level include clarifying patient care plans, resolving less complex employee relations issues, and responding to complex inquires requiring knowledge of multiple departmental functions.

Examples:

interpret lab values

Decision Making

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work is generally performed according to existing procedures and instructions. Deviation from existing procedure may be required when special problems arise.

Examples:

interpret/reading physician orders

Other Skills and Abilities

Computer Skills:

Works within a windows environment and is familiar with the functionality of the windows tools.

Has proficiency working with the applications found within Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint and Access.

Internet/Intranet/HUB: Has the ability to access the organization’s intranet and is familiar with the different content and page layouts. Can access information from the different sites within the web page. Can access the internet and search for relevant material as it relates to the current job.

Clinical Applications:

CarePath/Epic

Must be able to access the appropriate applications. Must be able to use the functionality of the applications for the successful completion of the employee’s essential job requirements. Maintains the security of the system and access codes per hospital policy.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com