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Navy Federal Credit Union Summer Associate Internship (Training – Navy Federal Financial Group) in Pensacola, Florida


The Navy Federal Financial Group (NFFG) Training team partners with every division in NFFG to help build a skilled, engaged, and empowered department. We are the learning branch that develops the training, facilitation, documentation, communication, and change management needs of the department. The Summer Associate will spend their time with us helping to refine policies and procedures for both Training and NFFG, as well as provide project support. We are seeking to broaden our impacts on knowledge transfer, upskilling, and employee development.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.


  • Conduct research and preparation of reference material

  • Maintain documentation library to ensure accuracy of processes

  • Review proposed policy and procedure changes for technical adequacy, completeness, and compliance to regulations

  • Ensure clear, concise, and effective communication of material

  • Interact with various sub-teams to determine user requirements and specifications

  • Write online reference material, instructions, and communications

  • Assist Instructional Designer on project to map existing learning items to roles and identify gaps

  • Assist with data mining to track material engagement and success ratings


  • Currently pursuing a degree in Communications, Education, Instructional Design/Technology, Finance, Business, or other related degree

  • Strong communication and presentation skills

  • Project management or coordination experience

  • Effective skill in presenting at and/or facilitating meetings

  • Experience working with ambiguous problems

  • Desired: working knowledge of the Adobe and Microsoft product suites

Hours: Monday – Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526

Salary Range: $26.44 - $38.70

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 15096-OTHLOC-300000025810540