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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our HIM Associate II, you will deliver exceptional customer service to patients, healthcare professionals, and payors while upholding the utmost confidentiality for all patients. Your daily tasks will involve preparing, scanning, and organizing medical record information to ensure the completion of health information and data. Your role plays a crucial part in maintaining accurate and confidential health records.

To thrive in this position, you will need to be detail-oriented, organized, and passionate about handling sensitive information. You’ll use your prior experience with navigating multiple systems to collect patient information and enter it into multiple computer systems. Previous experience in health information management will give you leverage to understand the department.

This is an on-site position located in Pensacola, FL at Ascension Sacred Heart

Hours: Monday - Friday, 8:00am - 4:30pm

Here’s What You Can Expect :

• Responsible for health record deficiency completion as it relates to patient care, regulatory, compliance, legal and reimbursement activities, as well as birth certification completion and state registry updates. Release of information for various requestors including, patients, healthcare providers, insurance companies and governmental agencies. Duties to include:

• Working the discharged, not final billed (DNFB) list to its conclusion. Release of medical records for various requestors as appropriate following all HIPAA and state guidelines.

• Interviewing patients for the purposes of birth certificate completion and entering the information into the electronic state registry as required. May also process death certificate.

• Entering and updating R1 software (epars, PAS, Chart Manager) for their specified functions of central business office requests, denials and DNFB activities.

• Manage transcription issues as directed by the R1 transcription team.

• Perform EMPI functions to ensure the accuracy and completeness of the facility's master patient index as well as the patient's medical record.

• Monitors the task queues for data integrity issues including duplicates, overlaps, and overlays as well as other data integrity issues.

• Resolves data integrity issues within the designated national or facility time frame.

• Initiate the medical record suspension process according to the facility and regulatory requirements.

• Perform medical record deficiency analysis and re-analysis to ensure the accuracy and completeness of the medical record.

• Enter governmental requests into the appropriate RAC Tracker.

• Perform quantitative reviews of the medical record and monitor the quality of the functions of the global team.

• Maintain data collection spreadsheets as required.

• Order departmental supplies

For this US-based position, the base pay range is $15.00 - $20.55 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

To learn more, visit: R1RCM.com

Visit us on Facebook (https://www.facebook.com/R1RCM)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.