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Commonwealth of Pennsylvania Management Aide Housing Authority (Local Government) - Bucks County Housing Authority in Pennsylvania

Management Aide Housing Authority (Local Government) - Bucks County Housing Authority

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Management Aide Housing Authority (Local Government) - Bucks County Housing Authority

Salary

$58,390.00 Annually

Location

Bucks County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2024-94363-L0139

Department

Local Government

Division

CS Bucks Co Housing Auth

Opening Date

09/24/2024

Closing Date

10/7/2024 11:59 PM Eastern

Job Code

L0139

Position Number

80008552

Union

Non Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88327207

Bureau / Division

Bucks County Housing Authority

Worksite Address

812 Shadywood Drive

City

Perkasie, Pennsylvania

Zip Code

18944

Contact Name

Dawn Scott

Contact Phone

215.348.9469

Contact Email

dawn@bucksha.net

  • Description

  • Benefits

  • Questions

THE POSITION

Do you like multi-tasking? Are you a hard-worker and team player? If so, Bucks County Housing Authority is looking for you! We are actively seeking a motivated individual for the position of Management Aide. Join us as we work to provide affordable public housing for eligible senior citizens, families, and disabled people in our community. Take the first step toward a rewarding experience by applying today!

DESCRIPTION OF WORK

Processes rent checks in computer. Make deposits, and balances monthly rent control sheets. Verifies changes in income, assets, medical, family composition, and adjusts rent. Inputs information into computer. Submission of tenet information monthly to HUD through the computer. Prepares all annual recertification papers of tenants and conducts all recertification interviews on a monthly schedule. Notify tenant of annual unit inspection and prepare all appointment letters. Prepares lease packets for new tenant admissions and conduct lease signing. Show apartment to new tenants. Acquire knowledge of HUD regulations and forms. Maintains tenant files in computer. Completes filing, answers and completes telephone calls from tenants and others. Works with tenants to resolve complaints and problems on a day-to-day basis. Prepares monthly reports and related work as required.

Work Schedule and Additional Information:

  • Full-time employment

  • Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

  • Salary: In some cases, the starting salary may be non-negotiable.

  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One (1) year of experience in performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies;or

  • One (1) year of comparable business, industrial, or professional employment;or

  • Any equivalent combination of experience and training.

    Other Requirements:

  • You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

  • Hiring preference for this vacancy will be given to candidates who live within Bucks County. If no eligible candidates who live within Bucks County apply for this position, candidates who reside in other counties may be considered.

  • You must be able to perform essential job functions.

    How to Apply:

  • Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

    Veterans:

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

    Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

  • Your score is valid for this specific posting only.

  • You must provide complete and accurate information or:

  • your score may be lower than deserved.

  • you may be disqualified.

  • You may only apply/testoncefor this posting.

  • Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

How much full-time experience do you possess performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies?

  • 1 or more years

  • 6 months but less than 1 year

  • Less than 6 months

  • None

    02

    If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

    03

    How much full-time experience do you possess in business, industrial or professional employment with responsibility for public contact work which involved obtaining, providing, and evaluating information in accordance with established standards?

  • 1 or more years

  • 6 months but less than 1 year

  • Less than 6 months

  • None

    04

    If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

    05

    How much college coursework have you completed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

  • 30 or more credits

  • 15 but less than 30 credits

  • Less than 15 credits

  • None

    06

    You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

  • Yes

    07

    WORK BEHAVIOR 1 – INTERVIEW APPLICANTS

Interview applicants for public housing and/or the Section 8 program (elderly/family) in order to obtain the required information such as name, address, phone number, family composition, sources of income, expenses, veterans status, health status etc. and complete the eligibility form. Prepare a file and enter all pertinent information into the computer for each applicant in order to establish a tenant selection waiting list.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience interviewing individuals to obtain required information to complete necessary forms, entering that information into the computer, and preparing a file with the pertinent information.

  • B. I have experience interviewing individuals to obtain required information to complete necessary forms.

  • C. I have successfully completed college-level coursework related to interviewing, speech communications, or public speaking.

  • D. I have NO experience or training related to this work behavior.

    08

    In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • Your experience in interviewing individuals to obtain information

  • Your role in entering the information or preparing a file

  • Your specific duties and responsibilities

    09

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    10

    WORK BEHAVIOR 2 – COMPOSING LETTERS AND MEMOS

Prepare form letters notifying public housing applicants of the time and date of their appointment; any documentation they will need to supply verifying income/family composition such as checks, social security and/or pension award letters, birth certificates and marriage license; and whether or not they were eligible for public housing. Compose correspondence such as letters and memoranda in order to explain requirements and violations of HUD/Housing Authority regulations, policies and procedures to applicants.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience preparing and composing letters and memos, where I had the final responsibility for the completed product, to notify individuals of appointments, documentation required, their status, or to explain requirements or violations.

  • B. I have experience preparing or composing letters and memos, where others had the final responsibility for the completed product, to notify individuals of appointments, documentation required, their status, or to explain requirements or violations.

  • C. I have successfully completed college-level coursework related to technical writing, report writing, or organizational communication.

  • D. I have NO experience or training related to this work behavior.

    11

    In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The information provided to the individual (appointments, documents needed, etc.)

  • Your specific duties and responsibilities

    12

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    13

    WORK BEHAVIOR 3 – RENT CALCULATIONS

Calculate applicant's monthly rent by computing the total amount of annual income (wages, social security, pensions, public assistance, etc.) minus the total amount of acceptable allowances.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience calculating an applicant's rent by computing their income and subtracting off any acceptable allowances

  • B. I have experience calculating financial information for individuals (other than rent) by computing their information and subtracting off any acceptable allowances

  • C. I have successfully completed college-level coursework related to mathematics, finance, or accounting.

  • D. I have NO experience or training related to this work behavior.

    14

    In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • What you calculated (rent, other financial information, etc.)

  • What you used in your calculations (income, etc.)

  • Your specific duties and responsibilities

    15

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    16

    WORK BEHAVIOR 4 – INTERPRET AND APPLY POLICIES AND PROCEDURES

Read, interpret and apply HUD/Housing Authority regulations, policies and procedures governing such areas as eligibility determination, rent calculation, etc. in order to explain them to an interested party.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

  • A. I have experience reading, interpreting, and applying regulations, policies or procedures in order to explain them to an interested party (applicant, general public, other agency, etc.) outside of my company or organization.

  • B. I have experience reading, interpreting, and applying regulations, policies or procedures in order to explain them to an interested party (co-worker, trainee, etc.) within my company or organization.

  • C. I have successfully completed college-level coursework related to statistical analysis or prelaw.

  • D. I have NO experience or training related to this work behavior.

    17

    In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

  • The name(s) of the employer(s) where you gained this experience

  • The parties involved (applicants, co-workers, etc.)

  • Party affiliation (from another company/organization, part of your company/organization, etc.)

  • Your specific duties and responsibilities

    18

    If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

  • College/University

  • Course Title

  • Credits/Clock Hours

    Required Question

Agency

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov

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