Job Information
Commonwealth of Pennsylvania Language Access Program Manager (Administrative Officer 4) in Pennsylvania
Language Access Program Manager (Administrative Officer 4)
Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4631162)
Apply
Language Access Program Manager (Administrative Officer 4)
Salary
$75,678.00 - $114,915.00 Annually
Location
Dauphin County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2024-92155
Department
Executive Offices
Division
EX OA Sec OA
Opening Date
09/11/2024
Closing Date
9/17/2024 11:59 PM Eastern
Job Code
08660
Position Number
50696700
Union
Non-Union
Bargaining Unit
A3
Pay Group
ST09
Bureau / Division Code
00811000
Bureau / Division
OA Secretary Office
Worksite Address
613 North Street
City
Harrisburg, Pennsylvania
Zip Code
17120
Contact Name
Toni Mcinyre
Contact Email
antmcintyr@pa.gov
Description
Benefits
Questions
THE POSITION
NOTE: THIS IS A REPOSTING OF (N-2024-92155) WHICH WAS PREVIOUSLY OPEN FROM AUGUST 28, 2024 TO SEPTEMBER 01, 2024. PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.
Are you an innovative administrative professional who possesses excellent communication skills? The Office of Administration is seeking a highly motivated Administrative Officer 4 to function as the Language Access Program Manager to support and coordinate the evaluation, development, and implementation of language access tools, policies, procedures, and strategies of Commonwealth agencies under the Governor's jurisdiction with a focus on language access for individuals with limited English proficiency (LEP). Showcase your talents while embarking upon a new and exciting career path, apply today!
DESCRIPTION OF WORK
As a Language Access Program Manager, you will coordinate with agencies to analyze each agency's language access needs, evaluate each agency's existing language access approach, and recommend updates or adjustments to the agency's approach. You will also identify areas where agency needs overlap and certain tools, resources, or solutions which could be shared across agencies for efficiency and effectiveness. This professional strives to foster cooperation and consistency across agencies to continue expanding language access for individuals seeking to interact with or receive government services from Commonwealth agencies. Within this role, you will also advise agencies that provide Commonwealth-wide operations, programming, and services regarding methods for identifying, streamlining, coordinating, procuring, and implementing tools and resources that will support maximum language access, promote efficiency and cost-effectiveness across agencies, and uphold a consistent experience for individuals encountering different Commonwealth agencies to the extent feasible.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Administrative Officer 3 (Commonwealth title);or
Six years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and such training as may have been gained through graduation from a four-year college or university;or
Any equivalent combination of experience and training.
Additional Requirements:
You must have expert level knowledge of federal, state, and local laws, regulations, and policies regarding language access that may apply to Commonwealth agencies and programs.
You must have experience evaluating language access needs and designing and implementing language access tools and strategies for large organizations, considering applicable laws, regulations, and organizational goals.
You must have excellent communication skills in English.
You must have experience collecting and disseminating information about relevant government services in a way that is easy to understand
You must be familiar with the community-based services and government programs most used by Pennsylvanians with limited English proficiency.
You must have experience implementing strategic plans and identifying key performance indicators to evaluate progress.
You must have experience developing and executing large scale trainings on language access and all applicable policy directives, guidelines, and statutes.
You must be able to perform essential job functions.
Preferred Qualifications (not required):
Demonstrated proficiency in a non-English language.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 3 for one or more years full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess progressively responsible and varied office management or staff work which includes experience in personnel management, budgeting, or procurement?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How many years of full-time experience in progressively responsible and varied office management or staff work in public or private organization do you possess?
6 years or more
5 but less than 6 years
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you are claiming education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
Master's degree or higher
Bachelor's degree
Some coursework
None
08
If you have not completed college coursework in one of the fields listed in the previous question, how much college coursework have you completed in another field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you are claiming education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
120 credits or more
90 but less than 120 credits
60 but less than 90 credits
30 but less than 60 credits
Less than 30 credits
None
09
Additional Requirement- Do you have experience evaluating language access needs and designing and implementing language access tools and strategies for large organizations, considering applicable laws, regulations, and organizational goals?
Yes
No
10
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
11
Additional Requirement- Do you have experience collecting and disseminating information about relevant government services in a way that is easy to understand?
Yes
No
12
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
13
Additional Requirement- Do you have experience implementing strategic plans and identifying key performance indicators to evaluate progress?
Yes
No
14
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
15
Additional Requirement- Do you have experience developing and executing large scale trainings on language access and all applicable policy directives, guidelines, and statutes?
Yes
No
16
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
17
Preferred Criteria- Are you proficient in a non-English language?
Yes
No
Required Question
Agency
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov