Experience Inc. Jobs

Store Location

US-FL-Pembroke Pines

Overview

Coordinates the training of newly hired employees and the staffing, retention and development of Skill Trainers. Conducts new employee orientation. Manages the staffing and development of Skill Trainer team to support new employee training. Supports Personal Achievement Responsibility (PAR) progression, compliance training and new system rollouts.

Responsibilities

1. Skill Trainer Staffing and Development

a. Develop and maintain a Skill Trainer Staffing Plan

i. Posts Skill Trainer Positions

ii. In partnership with the GM conducts interviews and selects qualified candidates to become certified Skill Trainers.

b. Manages the development and training of Skill Trainers.

i. Oversees Skill Trainer Academy which includes tracking trainer certification progress

ii. Tracks Skill Trainer meeting attendance in CBU

iii. Prepares & presents Skill Trainer evaluations

2. Rising Star Training

a. Manages the Orientation training process for all Rising Star Employees

b. Develops and maintains the Training Plan for the Rising Star

c. Conducts Rising Star Meetings

d. Conducts Plate Appearance Class (for new Servers & Grill)

e. Conducts Point of Sale (POS) Workbook training

3. Compliance Training Administration

a. Provides training support to the store for regulatory training requirements and other policy reviews as needed or assigned (Food Protection Manager, Food Handler, Employment Policy reviews, and training)

4. Personal Achievement Responsibility (PAR) Progression Oversight

a. Provides guidance to the store management team on PAR progression so the management team can ensure PAR progression and participation

i. Analyze PAR reports for concerns and opportunities

ii. Follows up with Employees to encourage PAR participation

iii. Posts PAR eligibility reports

iv. Prepares distributes, and orders PAR Certificates for Promotion and new hire aprons

b. Troublehoots with the PAR Department any PAR promotion issues

5. Store Management Collaboration

a. Champions Cracker Barrel's policies to ensure a safe work environment that encourages and celebrates diverse workforce that reflects the local community

b. Role models the Quality and Service Standards within the Cycle of Service at all times, whether it is interacting with the Guests, cleanliness, organization, hospitality, or appearance

c. Attends all Restauarant meetings

d. Supports new system or equipment rollout training.

Qualifications

Minimum Experience and Education

• 2 years of Restaurant Experience

• 1 year of experience in training new employees

• High School Diploma Preferred

Job Qualifications and

• Strong work ethic

• Analytical and decision making skills

• Strong communication, time management and organization skills

• Flexible and adaptable to various situations

• Strong computer skills

• People Pleasing attitude

Take the Next Step

Connect With Us! (https://careers-crackerbarrel.icims.com/jobs/49821/employee-training-coordinator---%23268-pembroke-pines%2c-fl/job?mode=apply&apply=yes&in_iframe=1&hashed=-336176107)

In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.

Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

Address 1960 N W 150th Ave.

Category Hidden (486371)

Location : Postal Code 33028

In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.

Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.