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Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for building end-user content, maintaining process flow updates, gathering requirements, supporting testing activities, and executing standard business analyst responsibilities tailored to Sales Operations. Your role will contribute to optimizing sales processes, enhancing efficiency, and maximizing revenue generation.

Job Description

Core Responsibilities

• Maintain and update process flows related to sales operations, ensuring alignment with business objectives, and facilitating efficient sales processes.

• Gather and document business requirements from sales stakeholders, translating them into actionable insights to drive process improvements and enhance sales effectiveness.

• Provide support for testing activities within sales operations, including test case preparation, execution, and defect tracking, to ensure the quality of sales-related deliverables.

• Support development of comprehensive end-user content, including user guides, manuals, and training materials, to ensure clarity, accuracy, and relevance in the context of Sales.

• Collaborate with cross-functional teams, including sales, marketing, and finance, to identify opportunities for process optimization and revenue enhancement.

• Assist in developing and implementing sales enablement initiatives, including sales training programs, tools, and resources.

• Stay updated on industry best practices, trends, and technologies related to sales operations and business analysis.

• Adhere to company policies, procedures, and quality standards in all aspects of work.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Job Family Group: Sales