Job Information
Confidential Front Office Clerk/Receptionist in Pasco, Washington
Local driving school currently seeking 2 part-time Front Office Associates to join our team. This position is responsible for performing clerical tasks to support daily operations related to driver training and driver license testing requirements in accordance with company and Washington State Department of Licensing policies.
Job Responsibilities:
Duties include, but are not limited to:
*Greet customers entering the school - determining the services needed and directing them appropriately *Answer phones - providing information, scheduling appointments, and taking messages.
*Responsible for all facets of processing enrollments
*Verify applicants eligibility for state testing
*Schedule class makeup, drive, and testing appointments
*Process payment transactions and recording receipts for services
*Email correspondence to potential and current students
*Record keeping, date entry, and filing *General office duties, as assigned
Qualifications: *Must be a minimum of 18 years old
*Must have a high school diploma or equivalent *Must possess a valid Washington state Driver License *Must pass a comprehensive background check
*Prefer 1 year office experience
*Excellent communication skills; both spoken and written - active listening, problem solving, and empathy skills to effectively manage customer interactions. *Service oriented - strong customer service skills with diverse groups of people *Detail oriented - pays close attention to the smallest details to ensure accuracy and precision. * Basic computer skills - understands how to navigate operating systems, using word processing software for writing documents, creating and managing spreadsheets, sending and receiving emails, browsing the internet, and basic file management such as creating folders and organizing files.
*Fluent in English (spoken and written) and Spanish is preferred but not required
Job-specific training will be provided. Must be able to work a flexible schedule Monday through Saturday and between the hours of 8:00 AM and 8:30 PM.