Job Information
ZOETIS SERVICES LLC Business Analyst in Parsippany, New Jersey
Zoetis, Inc. This role serves as the sole business analyst for a B2B and B2C corporate subsidiary and is responsible for an exceptionally wide range of high-level analyses as well as hands-on data-related duties and continuous self learning of new technologies. This position is responsible for completing profit-driven analysis and providing recommendations on increasing profits and efficiency for all aspects of the business, from digital and brand marketing and sales to product development, client services and operations. Supports business strategies in an accelerated growth, multichannel DTC and B2B organization. Works on strategic optimization through data science, analysis, financial modeling and communication of business insights to cross-functional teams. Works cross-functionally while independently pulling data from multiple commercial and proprietary systems, including Salesforce Commerce Cloud, Marketing Cloud and Service Cloud, and cleaning and combining data, analyzing data and developing customized dashboards in Tableau to boost the business intelligence of multiple teams. Tracks and analyzes a range of business KPIs such as Client LTV, product, program and channel performance and profitability. Ensure statistical significance is reached and appropriate interpretation of data. Develops presentations and provides insights and actionable recommendations for ecommerce, marketing, product development, client services, finance, shipping & distribution, and leadership teams. Optimizes the effectiveness of the product development team through analysis, insights, and reporting. Identifies data-driven optimization opportunities to increase product, program and channel sales and profitability, and identifies opportunities to improve competitiveness in shipping rates; models different rate structures and offers. Creates custom interactive dashboards for multiple sales channels and special programs including loyalty and evaluates profitability and retention. Trains a range of colleagues from Sales and Client Services to Marketing on using custom dashboards and reports. Builds financial models to assess and identify new opportunities including win back offers, re-order reminders and other retention programs, plus pricing and freight increases, etc. Master's degree in Business Analytics or related and 2 years of experience required. Telecommuting permitted. To apply, email your resume to Millie Incle at milagros.incle@zoetis.com and reference job #7355734