Experience Inc. Jobs

Description

A client of ours is looking to add a Customer Service Representative to their growing team. The client is located in PARK RIDGE, Illinois area. As part of our team, you will focus on maintaining customer relationships, managing data entry tasks, and multitasking effectively in a fast-paced environment.

Responsibilities:

• Accurately processing customer purchase orders.

• Maintaining and updating customer records efficiently.

• Handling customer inquiries and resolving issues in a timely manner.

• Monitoring customer accounts and taking appropriate actions as required.

• Collaborating and communicating effectively with a team of Customer Service Representatives.

• Gradually transitioning into a role with more client interaction after receiving adequate training.

• Utilizing computer skills to improve efficiency and accuracy of work.

• Demonstrating reliability and commitment to the role.

• Bringing any relevant food industry experience to enhance service delivery.

Requirements

• Proven experience in a Customer Service role.

• Exceptional communication and interpersonal skills to interact effectively with customers.

• Ability to handle customer complaints, providing appropriate solutions and alternatives to ensure resolution.

• Proficient in data entry tasks, with a keen eye for detail and accuracy.

• Ability to work in a fast-paced environment, managing multiple tasks simultaneously.

• Excellent problem-solving skills to address customer inquiries and issues effectively.

• Proficiency in using customer relationship management (CRM) software.

• Ability to work in a team and contribute to achieving team goals.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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