Experience Inc. Jobs

Location: Europe

Place of work: On Site

The Consumer Insights manager role sits within the Strategic Segment unit of Home care categories (SSU Home). The purpose of this role is to be the voice of the consumer, in a cross functional innovation team, by focusing on fundamental consumer insights to drive innovation opportunities. This exciting role is global in scope and requires a solid understanding of various consumer research techniques to unveil consumer needs in multiple innovation contexts for home care. The job is based in EU region where we have substantially sized affiliates and will require occasional travel.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Lead and Co-lead the planning and execution of innovation consumer insights studies to help develop winning solutions for consumer needs.

• Ability to deconstruct consumer insights from various sources to build an action plan

• Identify and action insights by proposing needed research to SSU Home strategy

• Manage research projects from start to finish and follow up research

• Deliver statistical interpretation of primary research data (prototyping, product testing and U&A) and the delivery of actionable recommendations

• Cascade and communicate innovation internal processes and standards, in collaboration with the Global SSU CI lead

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;

• A space to grow by encouraging and supporting curiosity and an open mindset;

• A flexible work environment that empowers people to take accountability for their work and own the outcome

• An exciting opportunity to work closely with other metiers of fragrance development

• A multinational team with a chance to explore and discover other nationalities and consumer contexts

You bring

• B.S/M.S in food science, sensory, psychology, consumer behavior or equivalent

• Minimum of 7 years of experience in a consumer insights team or research agency

• Proven skills in Insights Generation and Quantitative Data Analysis, through extensive use of XLstat/Excel, as well as data collecting tools (such as Fizz, SIMS, Compusense)

• Strong Ability to Interpret Results through datamining and good understanding of statistics

• Good communication skills to easily navigate in a global, multicultural and matrix environment

• Must have strong English skills to support global communication and project management.

• Proactive strategic thinker who is able to juggle several projects according to business needs

• Great organization skills, pragmatic and a hands-on attitude

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

Important notes

This job title is temporary and will be adjusted once the job grading structure for the new Group will be adopted (covering among others: grades’ design, job evaluations, calibration, and job titles’ nomenclature). Until these adjustments are finalized, current compensation packages will be grandfathered for those whose new position turns out to be graded lower than their current position. This temporary period will last not more than 24 months for the legacy DSM Executives or legacy FIR SLT members, and not more than 12-18 months for all other employees from the moment the candidate moves into their new position.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com