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Stanford Health Care Revenue Cycle Program Manager in Palo Alto, California

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

A Brief Overview

The Revenue Cycle Program Manager reports to the Director of Strategic Initiatives and is responsible for development and execution of Revenue Cycle program initiatives. The Program Manager works with stakeholders across the broader Stanford Health Care organization to drive operational and strategic change, and is accountable for leading a portfolio of projects designed to optimize the financial health of Stanford Health Care.

What you will do

  • Provides program leadership for large strategic and cross-functional workflow initiatives by defining project scope, engaging stakeholders, and managing project timelines and deliverables

  • Builds positive working relationships across the organization; engages effectively with staff, management, and senior leadership in project work

  • Guides Revenue Cycle leadership in identifying program initiatives in alignment with Revenue Cycle strategic objectives

  • Participates actively in strategic committee discussions and activities, and takes a leadership role in organizing projects or initiatives to support committee aims

  • Develops executive-level presentations and statuses for senior leadership

  • Delivers presentations on Revenue Cycle programs and initiatives to a variety of audience levels

  • Performs financial and operational data analysis in support of organizational and project-level objectives

  • Serves as a Revenue Cycle methodology expert, consulting within and outside of the Revenue Cycle department on Revenue Cycle best practices

  • Provides performance improvement methodology guidance to Revenue Cycle operational leaders

  • Provides support for Revenue Cycle strategic planning efforts

Education Qualifications

  • Bachelor’s degree in a work-related field/discipline from an accredited college or university.

Experience Qualifications

  • Five (5) years of progressively responsible and directly related work experience.

Required Knowledge, Skills and Abilities

  • Ability to act as a thought leader for performance improvement and revenue cycle methodologies

  • Ability to communicate effectively at all organizational levels, both orally and in writing

  • Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization

  • Ability to motivate, influence, and direct the work of others

  • Ability to resolve conflicts and/or negotiate with others to achieve positive results

  • Ability to work well both autonomously and as a team player

  • Flexible and adaptable to change while working in a fast-paced environment.

  • Demonstrated quantitative analytical skills

  • Demonstrated organization and planning skills

  • Demonstrated knowledge and understanding of Lean, project management, and/or Six Sigma principles and their applications

  • Demonstrated familiarity with and understanding of Microsoft Office applications (Excel, Word, PowerPoint, Visio, Outlook).

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

  • Know Me: Anticipate my needs and status to deliver effective care

  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

  • Coordinate for Me: Own the complexity of my care through coordination


Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care.

Learn about our awards (https://stanfordhealthcare.org/about-us/awards.html) and significant events (https://stanfordhealthcare.org/about-us/our-history.html) .