Job Information
Lucile Packard Children's Hospital Stanford Assistant Manager - Integrated Disability and Ergonomics in Palo Alto, California
Human Resource
1.0 FTE, 8 Hour Day Shift
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
Job Summary
This paragraph summarizes the general nature, level and purpose of the job.
The Integrated Disability and Ergonomics Assistant Manager provides leadership and strategic direction related to the leave, accommodation, transitional return to work and ergonomic functional areas. Manages the day-to-day operations and designs, develops, and implements policies and procedures based on hospital goals and objectives. Partners with internal customers and external vendors to provide end-to-end services as it relates to consultation pertaining to leave, disability and ergonomics. In addition, manages vendors and vendor processes with strong process and technical and data-related competencies. The assistant manager also provides guidance and technical and career development leadership to the specialists.
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
Recruits, hires and manages team members. Sets and monitors goals/objectives/assignments, provide adequate coaching/counseling, develop and monitor employee development plans, and provide recommendations as part of the succession planning, appraisal and salary planning process
Provides upper management with ongoing consultation pertaining to leave, disability and ergonomics regulations and identify any impact on key business objectives.
Manages leave of absences by acting as liaison between vendor/administrator and employee; effectively communicating with managers; interfacing with legal as necessary.
Manages the ADAAA (ADA Amendments Act) accommodation process, using industry experience to conduct exploratory discussions with managers and employees to arrive at optimal solutions, and ensuring procedural follow through.
Monitors and evaluates ergonomic risks of operations including change management, ensuring continuous improvement of the Ergonomics program to make it leaner and more efficient.
Establishes standards and procedures for handling manager and employee questions, transactions and administration of the programs. Develops and maintains business process and documentation.
Identifies metrics to measure the success of the programs based on industry best practices. Monitors, measures and ensures customer satisfaction and service quality.
Reviews, updates and maintains all relevant policies to ensure legal compliance, ensure proper distribution and integration with all other departments. Creates and delivers training to HR and managers as necessary.
Collaborates with stakeholders in areas, such as Wellness, Occupational Health, Risk Management, Environmental, Health and Safety, and Legal departments, to investigate innovative programs to determine feasibility in terms of cost, risk to the company, and legal implications.
Oversees all implementation projects, managing resources, dependencies, timelines, cross-project issues, testing and quality assurance of completed work.
Manages resource requirements and assesses the financial implications and decisions impacting benefits administration. Manages the budget for the transition return to work (TRTW) and ergonomic areas.
Reviews, analyzes and approves use of ergonomic equipment and processes from a safety perspective.
Collaborates with the other HR leaders to ensure efficient delivery of the HR model.
Negotiates with vendors and manages any vendor changes as it relates to our internal processes or procedures/communications to employees as necessary. Manages vendor relationships to ensure quality and excellent customer service to the organization and to employees.
May participate in organizational subcommittees related to disability and ergonomics.
Ensures accurate and timely compliance with Federal, state and city regulations.
Other duties as assigned.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor’s degree in work-related field/discipline from an accredited college or university.
Experience: Five (5) years of progressively responsible and directly related work experience.
License/Certification: None
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Ability to foster effective working relationships and build consensus.
Ability to manage complex projects and resources (people, cost, and time) across multiple departments.
Ability to mediate and resolve complex problems and issues.
Ability to provide leadership and influence others.
Knowledge of local, state and federal regulatory requirement related to functional area.
Ability to provide leadership and influence change.
Ability to effectively communicate both orally and in writing and influence others at different levels within the organization.
Knowledge of HR practices/policies.
Knowledge of basic computer skills; MS Office (Word, Excel, Powerpoint, and Outlook), including document scanning.
Ability to understand and use information technology to drive process changes.
Knowledge of principles and practices of organization, administration, fiscal and personnel management.
Ability to maintain confidentiality of sensitive information.
Knowledge of ADAAA assessment, leave of absence and HIPAA
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.
Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (1.0 FTE): $122,449.60 to $162,416.80
Equal Opportunity Employer
L ucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance. #LI-GP1 REQNUMBER: 19365-1A