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Hyatt Director of Human Resources in PALM SPRINGS, California


Thompson Palm Springs is now recruiting a Director of Human Resources to join the hotel’s opening team. This indivdual with create a culture of fun and engaement within Hyatt's Lifestyle brand. Thompson Palm Springs is located on the thriving shopping, dining and artistic corridor along Palm Canyon Drive. This 164 room and 25 suite hotel will have two pools, a signature restaurant with wine tasting lounge and 6,000 square feet of meeting space. This property is expected to open in Fall of 2023.

At Hyatt, we believe our guests select Thompson Hotels because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a member of the resort’s Executive Committee, the Director of Human Resources is a highly visible role with exposure to Senior and Corporate leadership. This person is responsible for aligning associate strategies with our operations strategies and service initiatives to meet the hotels business objectives. The Human Resources function prides itself on excellence, service, integrity and accountability. This position reports to the resort’s General Manager.

The Director of Human Resources is responsible for short and long term planning of the HR function and instilling a culture of fun and engaement to its colleagues. This means leading strategically and tactically in the areas of workforce planning, recruitment and staffing strategies, wage and salary administration, associate and labor relations, benefits, workforce training and development and local diversity initiatives.

Duties include:

  • Creating a culture of fun

  • Develop HR strategies and administer HR policies and procedures

  • Strong background in employment, employee relations, benefits, wage and salary, employee training, accident prevention, and government regulations and policies as they impact HR

  • Support operational efforts through proper staffing and training of associates

  • Conduct needs analysis, develop, implement, and monitor training programs and materials

  • Instruct managers in developing alternatives/solutions to employee concerns, and in carrying out/operating within regulatory programs

  • Successfully defend against unemployment claims, Workers' Compensation claims, etc.

  • Conduct wage and salary surveys.

  • Provides employee counseling as necessary

  • Plans and coordinates employee functions, suggestion program, etc.

  • Take an active role in professional HR organizations

  • Work closely with Corporate HR function

  • Coach and counsel employees to reflect Thompson Hotels service standards and procedures

Thompson’s colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Salary is $110,000 (annual) incentive. This is the pay rate for this position that Thompsom Palm Springs reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.


  • 6 years or more of progressive Human Resource experience

  • With opening hotels, previous hotel pre-opening experience preferred

  • Service oriented style with professional presentations skills

  • Proven leadership skills

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

  • Clear concise written and verbal communication skills in English

  • Must be proficient in Microsoft Word and Excel; adapt to other systems such as Kronos/Taleo

  • Must have excellent organizational, interpersonal and administrative skills

Primary Location: US-CA-Palm Springs

Organization: Thompson Palm Springs

Pay Basis: Yearly

Job Level: Full-time

Job: Human Resources

Req ID: PAL000615

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.