Job Information
Archuleta County 911 Dispatcher in Pagosa Springs, Colorado
JOB SUMMARY: Receives, maintains, and directs communications between the public and police, fire, medical, and utility departments; handles both emergent and non-emergent communications. Performs public service relations; Provides medical pre-arrival care instructions. Performs data entry and retrieval on multiple computer systems. Duties are performed with a considerable degree of initiative and independence.
ESSENTIAL FUNCTIONS: The duties described herein are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Answers incoming calls which include emergency calls for police, fire, rescue, and medical assistance, and utility and other non-emergent calls.
Obtains information necessary for dispatching personnel and equipment; studies geographical locations to dispatch nearest available unit; operates base radio to dispatch appropriate personnel on a timely basis.
Monitors and answers several radio frequencies for police and fire suppression services, and dispatches appropriate personnel.
Inputs, retrieves, and maintains information in automated computer information system.
Monitors, inputs, and retrieves information in the CCIC/NCIC (Colorado and National Crime Information Computer) System.
Processes and files all police reports; maintains history records; prepares, retrieves and maintains master name crime indexes; receives, photocopies, disseminates, maintains criminal justice records; maintains radio log and recording; communicates with various agencies via teletype using CCIC/NCIC computer systems, and direct communications via phone and in person with all other agencies.
Receives, directs and transmits all facsimile transactions.
Assists in investigations by performing computer searches of parties under investigation or connected with cases. Transmits teletypes to other agencies.
Requests documents and information from other agencies.
Perform a variety of record keeping, filing and other general clerical work.