Experience Inc. Jobs

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

SUMMARY

The Strategic Execution (SE) team for U.S. Bank Operations is broadly responsible for designing and delivering on strategic initiatives that improve our efficiency and effectiveness - expenses, risk, customer and employee experience, operational / productivity / quality metrics. Our work ranges from identifying and solving highly strategic complex problems within a few weeks to leading large multi-year projects with stakeholders across the bank. The SE team is equivalent to an internal, in-house strategy consulting firm with a focus on only one client, i.e., U.S. Bank.

RESPONSIBILITIES

As a member of the SE team, you will work in a highly collaborative fashion with a large cross section of stakeholders, partners and other SE leaders and colleagues. You will become a trusted advisor to the SE leadership team and business partners across Operations. Reporting to a portfolio director, you will manage and deliver strategic initiatives for U.S. Bank's Operations with a concentration on digitalization initiatives. These complex initiatives usually span business areas and stakeholders not only across Operations, but also across the bank. As part of a team of SE practitioners you will:

• Help execute initiatives in support of U.S. Bank Operations’ overall and digital strategy

• Lead each initiative through ideation, scoping, funding (CapEx and OpEx), execution, and benefit delivery

• Design, execute, and deliver on one or more initiatives concurrently

• Utilize and propagate the SE standards for developing deliverables, managing projects, reporting progress and managing risks and issues

• Create relevant reporting to fulfill stakeholder needs

• Provide governance across the initiatives

• Develop trusted relationships with senior leaders, and key business partners

• Support financial management of the initiatives

• Contribute thought leadership to the broader SE team on the industry, U.S. Bank businesses, banking financials, strong consulting practices, analytics, etc.

• Support shaping the vision, brand, strategy, and execution of the SE function itself

You will bring an eagerness to expand your knowledge base of banking and embrace challenges to support critical changes and accelerate execution. You will inspire others, build strong relationships, and display high energy and resilience in ambiguous and fast-paced contexts. You welcome the opportunity to learn new systems and skillsets and develop executive presence.

REQUIRED

• 7+ years of progressive experience supporting large-scale, enterprise-wide transformative initiatives, preferably with leading financial services institutions or consulting firms (e.g., Big Four, top-tier management)

• Experience with managing strategic and operational transformations

• Master's degree or equivalent work experience

• Ability to operate in a demanding high-expectations and standards environment

• Problem solver with an ownership mindset, instead of a facilitator

• Exceptional strategic, analytical, problem-solving, and storyboarding skills

• Executive presence

• Ability to influence without authority

• High degree of comfort with ambiguity

• Detail-orientation with excellent organizational skills and ability to adapt to change

• Positive, consultative approach to clients and team members

• Exceptional written and verbal communication skills

• Excellent MS Office skills, including Excel and PowerPoint

• Ability and willingness to travel up to 25%

PREFERRED

• Experience in banking industry / operations or consulting firms (e.g., Big Four, top-tier management)

• Working knowledge in multiple areas of banking, finance, consulting, and/or enterprise transformation

• Demonstrated commitment to professional development through ongoing education

This position offers a hybrid/flexible schedule which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $95,285.00 - $112,100.00 - $123,310.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.