Job Information
UnitedHealthcare Emergency Department Patient Registration Representative in Owensboro, Kentucky
This position is full-time (40 hours / week). Employees are required to any shift between the hours of 3:00 PM - 11:30 PM including the flexibility to work overtime and weekends based on business need.Our office is located at Owensboro Regional Hospital, 1201 Pleasant Valley Rd, Owensboro, KY, 42303.We offer 6 weeks of paid on-the-job training: 2 weeks on - site (EMR training & 1:1 training) and an additional 4 weeks with mentor. The hours of the training will be aligned with your schedule. Training will be conducted on - site. Primary Responsibilities:Greet patientsCoordinate patient flow to reduce wait timesAssist patients with intake processesProcess walk-in patients and visitorsDuties include but not limited to:Confirms eligibility and verifies insurance benefitsEnsures all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accuratelyMay schedule appointment times using computerized scheduling programsExplains financial responsibilities for services received, payment options, and collection procedures to patients and / or parties responsible for paymentCounsels patients regarding insurance benefits and recommends alternative sources of payment and / or financial assistance when appropriateAccepts payments and co - paysCommunicates effectively with insurance companies, external agencies, patients, physicians, and team membersThe pace is fast, so your ability to multi - task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customers