United Prairie Bank Teller in Owatonna, Minnesota
As a Teller, you will provide assistance to customers that will ensure continued business and enhance the value of their relationship with United Prairie.
Help identify the customer’s financial needs.
Recommend United Prairie Bank products and services when it would serve a customer’s financial need.
Refer customers to the Insurance Agency or Financial Network when those services would be of benefit to the customer.
Greet clients, answer the telephone, open & distribute mail.
Process teller transactions (deposits, withdrawals, accept payments) and manage a cash drawer.
Assist the frontline tasks as assigned by management.
Follow all compliance and regulatory requirements for the financial services industry.
Recognize any suspicious behavior and have the ability to make decisions on when to consult higher management on any transactions.
Abide by all policies, procedures and regulations of United Prairie
Review, acknowledge and comply with all end user security requirements stated in the Information Security – End User Policy and Statement of Understanding
Utilize all communication tools available including, but not limited to; the company intranet, email, and instant messaging
Any and all other duties as assigned by your supervisor and/or management
This job operates in a clerical, office setting. This role routinely uses standard office equipment, such as computers with MS Office, phones, photo copier/fax/scanning machine.
This position requires manual dexterity, the ability to lift files and open file cabinets. This position requires bending, stooping, or standing as necessary.
This is a largely sedentary role.
Ability to lift a minimum of 20 pounds.
Multi-lingual capabilities are a plus. Read, write, speak and understand English is required.
Accommodation may be made for the above requirements, when it does not place an undue hardship on the Company.
- Occasional day travel may be required for training and/or meeting purposes.
High School diploma or GED required
Bachelor’s Degree preferred
1-3 years of experience in sales and customer service
1 or more years of related experience in a financial services industry preferred
Experience working in a team environment
Achievement Orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations; being ready to take action and show tenacity in case of obstacles or resistance.
Continuous Learning - Actively and continuously gaining insight of strengths and weaknesses in order to identify the relevant areas that need further development (with regard to skills and knowledge) and acting upon it.
Customer Focus - Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs and giving high priority to customer satisfaction and customer service.
Problem Solving - Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Strong communication skills: Expert
Customer Service: Expert
Microsoft Office: Expert
- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)