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YRC Freight Case Manager-Leave Administration in Overland Park, Kansas

Case Manager-Leave Administration - ( 21022O )

Primary Location : US-KS-Overland Park

Shift : Day



Responsible as the primary point of contact for the administration of the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), USERRA, and other federal and state specific leave laws (paid and unpaid). This individual will also work as the liaison with internal departments regarding short-term and long-term disability, as well as coordinate with Workers’ Compensation as needed.


  1. Own the leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use. Ensure certifications are processed correctly and in accordance with regulations & policies.

  2. Maintain a comprehensive knowledge of Family Medical Leave Act (FMLA) and other related laws to efficiently administer leaves of absences and leave-related items.

  3. Communicate and educate with employees regarding their needs for all leaves and/or modified work schedules. Ensure employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.

  4. Educate managers and employees on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits.

  5. Communicate approvals, denials, leave extensions, re-certifications, return to work plans and other important information regarding the leave to the employee. Ensure manager is kept informed with status updates.

  6. Manage leaves that are concurrent with Short Term Disability and Workers' Compensation.

  7. Oversee the return-to-work process for employees returning from extended FMLA, ADA, or other leave(s).

  8. Facilitate other leave-related requests, which may include accommodation requests under the ADA.

  9. Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.

  10. Establish and maintain strong relationships with Legal, HR staff and client groups within area of responsibility.

  11. Participate in general human resource practices and activities within the HR function.

  12. Collect and analyze basic HR data, and then provide analysis to management.


  1. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

  2. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.

  3. Collaborating - Working cooperatively with others to help a team or work group achieve its goals.

  4. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message, listening actively to others.

  5. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

  6. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.

  7. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.


  • Competitive pay based on experience

  • Employee selected medical, dental, and vision coverage for you and your family

  • PTO and paid holidays

  • 401k Retirement Plan


  1. Bachelor's degree in Human Resources, Business Administration, or related area or equivalent combination of education and work experience.

  2. Two (2) years of Human Resources experience.

  3. Extensive working knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.

  4. Knowledge of EEO requirements and applicable employment laws.

  5. Preserves confidentiality of employee medical documentation and files.

  6. Effective verbal, written and interpersonal communication skills.

  7. Demonstrated organizational skills including ability to prioritize workload, balance conflicting priorities, and attention to detail.

  8. Demonstrated analytical and problem-solving skills.

  9. Proficiency with Microsoft Office (Outlook, Word and Excel).


  1. MBA or Master's degree in a related field.

  2. Experience with Oracle HR Software.

  3. Experience with KRONOS.


This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.


The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.

Yellow Corporation, along with all subsidiary companies, are an Equal Opportunity/Affirmative Action Employer

Req ID: 21022O