Experience Inc. Jobs

Position Description

SUMMARY/PURPOSE:

• Conducts competitions for supplies and services. Reviews Prime and subcontract documents and correspondence as part of the analysis of incoming bid requests and develops preliminary subcontract terms and conditions. Participates in negotiations with existing or prospective suppliers. Monitors subcontractor performance to ensure cost and technical objectives are being met. Recommends appropriate activities to resolve performance difficulties. Request amendments or modifications to subcontracts as required. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.

• Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc.

KEY RESPONSIBILITIES:

• Compile various bid/compliance documents and inspect them for completeness.

• Evaluate bids and complete subcontract/purchase order awards.

• Manage supplier performance issues to resolution.

• Perform subcontract close-out and a variety of other procurement-related tasks.

• Be responsible for preparing compliant RFP packages for requirements of varying complexity.

• Issue competitive and sole/single source solicitations and serves as the primary point of contact for the bidding suppliers.

• Use knowledge of contract types to determine appropriate type for certain procurements assessing the risk associated with various contract and fee types to provide advice to team regarding questions on regulatory or customer requirements.

• Evaluate competitive bids on a lowest-price-technically-acceptable (LPTA) and best-value basis and awards subcontracts/purchase orders to successful bidders under limited supervision.

• Understand how to establish the appropriate evaluation criteria in best-value solicitations

• Develops, prepares, and administers contracts, bids, and proposals end to end that meet specifications and comply with all policies and regulations.

• Possess strong supplier interaction skills and leads subcontract negotiations.

• Possess a strong understanding of Serco’s standard terms and conditions as well as contract clauses.

• Tailor Contract flow downs and general terms and conditions to suit each procurement with assistance from management on sensitive or high-risk terms.

• Understand when certain contract clauses require Procurement interaction with other parties and actions them accordingly.

• Acquire products or services in a timely manner.

• Understand how to make use of known/historical sources and how to identify potential new sources in various industries.

• Ensure subcontract agreements and purchase orders accurately reflect price, schedule, terms and conditions as negotiated with suppliers independently under minimal supervision.

• Rely on experience to structure agreements in a manner that is professional and minimizes ambiguities.

• Understand procurement file documentation requirements and demonstrates capability to complete, compile, and review individual documents for suitability.

• Understand the difference between compliant and non-compliant documents and is able to work with the appropriate parties to correct any deficiencies.

• Exhibit a strong understanding of compliance and may conduct peer reviews for more junior staff members’ procurement files.

• Facilitate the resolution of subcontract agreement related issues by arranging and participating in conferences between suppliers and company personnel.

• Recommend appropriate actions to resolve performance difficulties.

• Monitor supplier performance for conformance to original proposal and controls change management.

• Participate in continuous improvement activities and provides suggestions for cost reduction and improved efficiency.

• May serve as a functional lead for certain process improvement activities.

• Negotiate and establish Non-Disclosure Agreements and standard Teaming Agreements, with some oversight.

• Establishes business rapport and builds continuity with the Program Management Office for multiple programs. Collaborate with project delivery and property management teams to compile and analyze data for budgets, forecasts, and ad hoc reporting to support contracts.

• Action procurement requirements directly from the requesting source in lieu of receiving assignments from a manager.

• Prepare and disseminates information throughout the company regarding subcontract status, compliance, modification, deviation, negotiation, and termination.

• Maintains accurate and complete contract records used to ensure compliance with reporting and regulatory requirements for audits.

• Analysis and Reporting:

• Accounting:

• Other related duties relevant to this position as may be required.

• Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.

• When required, cross-train peer(s) to complete relevant tasks (e.g. vacation coverage, perform Acting duties.

Qualifications

EDUCATION /CERTIFICATIONS:

• Valid Class G Driver’s License is required.

• Ability to obtain and maintain Secret Level II security clearance is required.

• Ability to pass a Pre-employment Alcohol & Drug Test.

KNOWLEDGE and EXPERENCE

• 1-3 years of job-related experience.

• High proficiency with Microsoft Office (Excel, Word, PowerPoint).

• Excellent attention to detail and accuracy.

• Strong interpersonal and communication skills.

• Excellent problem-solving and troubleshooting skills.

• Strong data analysis and interpretation skills.

• Bi-lingual (Canadian French) would be an asset.

SKILLS/Competencies (Interpersonal Communication, Financial, Managerial, Problem solving):

• Contract Management: Ability to develop, negotiate, and manage contracts with subcontractors, ensuring compliance with terms and conditions.

• Financial Acumen: Strong understanding of financial processes, including budgeting, invoicing, and cost control, to manage subcontractor payments and financial records.

• Communication Skills: Excellent verbal and written communication skills to effectively liaise with subcontractors, project teams, and stakeholders.

• Analytical Skills: Proficiency in analyzing data and generating reports to support decision-making and identify trends.

• Problem-Solving: Ability to address and resolve issues related to subcontractor performance, compliance, and project delivery.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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ID 66178

Recruiting Location : Location CA-ON-Ottawa

Category Procurement

Position Type Full-Time

Security Clearance Reliability Status

Telework Yes - May Consider Occasional/Part Time Teleworking for this position