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Responsibilities:

• Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization

• Identify opportunities for improving the quality of data in the Configuration Management Database (CMDB)

• Troubleshoot and debug existing CMDB interfaces and improve them

• Establish a technical project plan with key milestones and provide status updates

• Create ServiceNow epics and stories

• Document key technical decisions, issues, and enhancements throughout the development lifecycle

• Report on development work progress

• Ensure smooth transition from development to operation by working with the support team

• Provide guidance and expertise to various stakeholders throughout the project lifecycle

• Communicate and collaborate with project team members and key stakeholders throughout the project

• Other related activities and deliverables as required

Skills & Qualification

• Minimum of five (5) years of demonstrated experience as a technical lead for ServiceNow implementations.

• Minimum of five (5) years of demonstrated experience with the ServiceNow CMDB

Experience:

• Minimum of five (5) years of demonstrated experience as a technical lead for ServiceNow implementations.

Education:

• University degree or college diploma in business administration, statistics, or a related field

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.