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Advantor Systems Regional Maintenance Technician in Orlando, Florida

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12857319

EDUCATION/EXPERIENCE:

  • Knowledge and hands on experience with electronic alarm systems, including CCTV equipment and associated hardware.
  • Knowledge and hands on experience with electronic access control systems and associated hardware.
  • Experience involving programming software associated with electronic alarm and access control systems.
  • GBR experience is a plus.
  • Two years of related college is a plus.
  • General knowledge and experience with Windows 2003, 2008, XP, and 7.
  • General knowledge and experience with MS Office software and CRMs.
  • General computer hardware knowledge.
  • Ability to work unsupervised in a team environment.
  • Excellent communication and customer service skills.
  • Must have valid drivers license for state of employment.
  • Must have a Secret Security Clearance.

SPECIFIC DUTIES:

  • Perform routine maintenance and service repairs for customers with technical, application and service-related aspects of integrated alarm intrusion systems, access control systems, CCTV and GBR.
  • Perform preventative maintenance inspections per manufacturers recommendation on integrated alarm intrusion systems, access control systems, CCTV and GBR.
  • Provide system performance analysis on the IDS operational platform.
  • Gather information from field in order to duplicate any reported problems in lab environment.
  • Provide 24 hour per day, 7 days per week emergency service capability as needed.
  • Provide routine updates and implement software upgrades as needed.
  • Provide informal end-user system operational instructions and support in conjunction with maintenance or service visits to customer locations.
  • Assist with field installations of IDS, Access Control, CCTV and GBR systems as required.
  • Document all calls for service, preventive maintenance requirements and interface with technical support center as needed.
  • Ensure all required service documentation is completed daily and delivered to Service Department as required.
  • On-call service as required.
  • Up to 100% vehicle travel is required.
  • Provide general maintenance and safe keeping of company vehicle.
  • Performs other duties as assigned.
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