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Robert Half IT Support Technician in Orlando, Florida

Description

Key Responsibilities:

  • Hardware and Software Support:

  • Provide technical support for a variety of IT equipment, including PCs, laptops, mobile phones, tablets, and printers.

  • Install, configure, and troubleshoot hardware and software components.

  • Assist users with software applications, operating systems, and network connectivity.

  • Office Support:

  • Provide general IT support for the office environment, including network maintenance, printer management, and troubleshooting.

  • Assist with conference room setups and AV equipment.

  • Maintain and update IT documentation and procedures.

  • Microsoft 365 and Active Directory Administration:

  • Utilize Microsoft 365 and Active Directory to manage user accounts, permissions, and group policies.

  • Assist users with Microsoft 365 applications and services.

  • Troubleshoot and resolve issues related to Microsoft 365 and Active Directory.

  • Mobile Device Management (MDM):

  • (Optional, based on experience) Manage and support mobile devices (Intune and Apple devices) using MDM tools.

  • Deploy and configure mobile device settings and policies.

  • Troubleshoot and resolve issues related to mobile devices and MDM.

    Requirements

Qualifications:

  • Strong technical aptitude and problem-solving skills.

  • Experience with PC hardware and software troubleshooting.

  • Knowledge of Microsoft 365 and Active Directory.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a team.

  • A passion for technology and a commitment to providing exceptional customer service.

Preferred Skills:

  • Experience with mobile device management (MDM) tools, such as Intune.

  • Experience with Apple devices.

  • Scripting or programming experience (e.g., PowerShell).

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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