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Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

The Director of Business Intelligence (BI) Reporting and Data Warehousing will lead a global BI team in developing and implementing strategies for accurate data collection, analysis, and dissemination. This role is responsible for reporting development, support, and providing insights that drive informed business decisions, improve operational efficiency, and foster a data-driven culture within the organization. This leader will develop and execute a cohesive vision for the BI platform, ensuring integration with security, performance, reliability, reusability, and scalability best practices.

Will lead efforts in promoting the use of data in decision-making across the organization and will work closely with executive leadership and stakeholders to enable an advanced BI practice.

MAJOR RESPONSIBILITIES:

• Technology Roadmap Strategy & Planning

• Develop and execute a cohesive vision for the BI platform, ensuring integration with security, performance, reliability, reusability, and scalability best practices.

• Lead, mentor, and manage a global BI team, fostering a data-driven culture and promoting the use of data in decision-making across the organization.

• Work closely with executive leadership to help shape the vision and with stakeholders to enable a strategic BI practice.

• Lead the Business Intelligence roadmap, grow the user base and support platforms.

• Help set a strategic plan across the enterprise across all solution domain areas.

• Ensure alignment between solution architecture, security architecture, data governance and infrastructure architecture.

• Develop, and document plans and work with senior leadership to implement.

• Work with senior executive leadership to present on technology and align on strategy.

• Enterprise Solution Design

• Design enterprise-wide solutions with multiple complex integrations.

• Create designs that can be re-used across the enterprise.

• Create documentation that can be shared at a senior executive level and for implementation teams.

• Technology Advocate, Innovation and Modernization

• Conduct research on emerging technologies and work to implement these technologies in a technology roadmap.

• Hold lunch and learns with teams to advocate new technologies.

• Ensure understanding of new technologies from major vendors and the industry.

• Work to enable innovation in new projects and solution.

• Ensure systems are modernized to provide new benefits and capabilities to team members and guests.

• Platform rationalization

• Help design and implement long term strategic goals for application and platform rationalization.

• Ensure systems across the enterprise are appropriate and rationalize and combine to find efficiencies where possible.

• Technical Collaboration

• Collaborate with executive leadership, and senior technology leads across the organization.

• Collaborate with other teams including delivery, project management, product, business transformation, quality engineering, IT security, infrastructure, and on-site support teams.

• Governance and Standards

• Create and maintain governance and standards for use across the enterprise focused on architecture documentation, patterns, and procedures.

• Work with relevant leadership to help craft governance and standards for other systems such as performance and monitoring.

• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

• Performs other duties as assigned.

  EDUCATION:

Bachelor’s degree in Computer Science is required.

EXPERIENCE:

• 10+ years in IT experience with large integrated projects or equivalent combination of education and experience.

• 8+ years leading Data Warehousing and Reporting strategy and delivery

• Prior experience leading development projects, strategic planning and resource management and implementation of large-scale applications.

• Proven successful experience working with vendors ensuring they deliver based on development and delivery requirements outlined.

• Experience working with agile techniques and mythologies.

• Experience working with technical leaders and SMEs with achieving delivery of major projects or functionality with a high degree of quality and meeting expectations, including working hands-on with delivery and vendor teams on triaging and resolving issues/process blockers both pre- and post-production.

• Strong hands-on background with AWS Cloud technologies for Data; Azure Cloud technologies for Data; Snowflake technology stack; Databricks; Reporting platforms like MicroStrategy, Tableau, PowerBI, Domo are essential.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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