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Performance Food Group Credit Manager in Orlando, Florida


Job Title:

Credit Manager


Performance Orlando (1042)

Job Description:

We Deliver the Goods:

  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more

  • Growth opportunities performing essential work to support America’s food distribution system

  • Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

Responible for managing and directing the workflow of the department staff. Implements credit policy, monitoring and evaluating all applicable credit functions. Responsible for reviewing compliance with program and for training/evaluating staff and new sales associates. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Position Responsibilities:

  • Oversees the collection of accounts receivable

  • Negotiates credit settlements and notes

  • Ensures appropriate legal recourse is pursued.

  • Provides guidance, training and coaching employees to ensure established work performance standards are met

  • Assists in resolving difficult and complex account situations, ensuring that established policies, procedures and legal requirements are met

  • Monitors and evaluates percentage of order releases used to determine accuracy of credit limits and customer deterioration, velocity of time to release orders, and velocity needed to determine payment trend analysis including days to settle legal collections

  • Approves terms within authorized limits.

  • Monitors accounts receivable of assigned sales representatives.

  • Assists customers and sales representatives with payments, credits, invoices, balances due and adjustments.

  • Prepares monthly reports to senior management

Req Number:


Address Line 1:

2901 Titan Row Ste 136

Job Location:

Orlando, Florida (FL)


1st Shift

Full Time / Part Time:

Full Time

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) .

Required Qualifications:

High School Diploma or Equivalent

Required Experience: 4 - 6 Years: Commercial credit and/or collections experience. Team lead or supervisory experience.

Knowledge of Excel spreadsheets

Solid understanding of lending and credit policies, regulations, and procedures

Strong negotiation skills

Possess the integrity necessary to make difficult financial decisions based on risk assessment and creditworthiness

Must have the creativity and resourcefulness necessary to be able to help customers resolve their debts

Must have a strong customer service orientation and the ability to build relationships with clients

The ability to work independently as well as part of a team


Performance Foodservice

Job Category:


Preferred Qualifications:

Preferred Education: Bachelors

If Other, please specify: Business management, accounting or related area.

Preferred Experience: 6 - 10 Years: Commercial credit and/or collections experience within foodservice industry. Supervisory experience.



Company Description:

Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.


Click Here for Benefits Information (https://pfgc.com/Careers.aspx#benefits)