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Siemens Application Support Engineer SISW in Orlando, Florida

Application Support Engineer – Amesim & Flomaster

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

The Application Support Engineer is responsible for ensuring the technical success of our Simcenter customers (https://www.plm.automation.siemens.com/global/en/our-story/customers/#?productKeywords=simcenter) in their use of our System Simulation (https://www.plm.automation.siemens.com/global/en/products/simcenter/simcenter-system-simulation.html) software, with a specific focus on Amesim (https://www.plm.automation.siemens.com/global/en/products/simcenter/simcenter-amesim.html) and Flomaster (https://www.plm.automation.siemens.com/global/en/products/simcenter/flomaster.html) . Working closely with customers to understand their engineering workflow, the Application Support Engineer proposes solutions and best practices to help the client meet their objectives as well as improve their processes. The role includes classroom training, mentoring, and providing direct customer support. The position works closely with the sales organization to discover opportunities to grow usage within accounts and engage the customer to realize that growth.

Excellent communication skills and a desire to work with clients are critical to success in this fast-paced and broad engineering role. If you are creative, entrepreneurial, and possess excellent communication skills, we would like to hear from you.

Responsibilities

  • Act as primary point of contact to assigned set of accounts for all technical issues related to their use of Amesim and Flomaster. Identify problems and take responsibility for successful resolution of issues.

  • Facilitate the sales process in developing account intelligence, pursuing opportunities for growth of software usage, and assisting in software deployment.

  • Conduct technical discussions with customers to collect and understand simulation requirements, propose solutions, and explain benefits of our approach.

  • Conduct training on introductory and advanced topics in Amesim and Flomaster

  • Perform benchmark simulations and test cases to explore new methods, define best practices and verify results.

  • Create Knowledge Base articles for the customer community.

  • Work on multiple projects and support engagements simultaneously.

  • Collaborate with product management and industry teams to provide input on future product direction and communicate and demonstrate new software capabilities to customers.

Required Knowledge/Skills, Education, and Experience

  • Bachelor of Science in Mechanical Engineering, Aerospace, Electrical Engineering or related field.

  • Job experience a plus

  • Successful application of system simulation or finite element analysis to meet real world goals in design.

  • Experience with solutions for plant modeling, control systems a plus.

  • Ability to learn new skills and adapt to customer application needs.

  • Excellent communication, organization, time management, and presentation skills.

  • Ability to travel up to 20%

*Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Qualified Applicants must be legally authorized for employment in the United States.

This position will be subject to U.S. export control requirements under ITAR and EAR.

Preferred Knowledge/Skills, Education, and Experience

  • M.S. or Ph.D. in Aerospace or Mechanical Engineering, or related field.

  • Experience with Amesim, Flomaster, Simcenter 3D, Nastran or similar commercial tools.

  • Experience with linear, dynamic, non-linear FEA on models of unlimited size.

  • Working knowledge of advanced nonlinear structural analysis methodologies including contact, creep, plasticity and coupled thermal mechanical systems simulation.

  • Working knowledge of modeling and analysis of multi-domain systems

  • Preferred locations – Troy, MI; Milford, OH; Coralville, IA or Maryland Heights, MO

Organization: Digital Industries

Company: Siemens Industry Software Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

California Privacy Notice

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