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Administrative Associate II

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Administrative Associate II

Salary

$27,373.00 - $47,903.00 Annually

Location

Orange County, NC

Job Type

Permanent Full-Time

Job Number

24-11980

Department

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Opening Date

09/20/2024

Closing Date

9/26/2024 11:59 PM Eastern

Job Class Title

Administrative Associate II

Position Number

60019724

Salary Grade

NC02

• Description

• Benefits

• Questions

Description of Work

This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

Position will serve as an Administrative Associate II in the Orange County Maintenance Office. This position performs a wide variety of office and clerical duties to accomplish processing of information, documents, and materials. Work includes processing employee payroll, requisitions, orders for supplies and materials, payments to consultants and vendors and damage claims. This position will receive, process, and distribute incoming postal mail, courier box and parcel services. This individual will prepare and distribute a variety of memorandums, letters and emails to contractors, vendors, general public, job applicants and insurance companies. This position will answer incoming calls, determine the nature and urgency of those calls, and provide routine information to callers or direct calls to appropriate staff. This position will operate a personal computer and use a variety of applications including, but not limited to, SAP, Beacon, Ariba, NeoGov, TIMS, Workers Comp Claims, Travelers Online Auto Claims System, Microsoft Word, and Excel. Position utilizes a variety of office machines including, but not limited to, printers, copiers, calculators and shredders. This position is subject to emergency call back and scheduled night work during adverse weather or other extreme

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Customer service experience, including resolving customer issues

• Experience with Microsoft Office using programs such as Access, Word, and Excel

• Experience completing and/or maintaining records and reports

• Experience interpreting and/or explaining policies, procedures, and laws

• Experience with letter writing, using correct spelling, punctuation and proofreading

Additional Expectations:

Must be detailed oriented, self-motivated and able to multi-task. Must have experience answering multi-line phone, working independently and maintaining and organizing records. Must have ability to accurately use Microsoft Windows (Word, Excel, etc.). Must have ability to communicate and respond to all inquiries and instructions in a timely manner. Must have ability to use proper grammar, vocabulary, spelling and office terminology to compose and proofread all correspondence. Must be capable of working with minimal supervision. Position requires work during adverse weather such as snow and/or ice, tornadoes, hurricanes, etc. which can lead to working extended daily hours, weekends and holidays. Selected applicant will be expected to legally operate a motor vehicle.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

Supplemental Contact Information : Angie Tilson 919-296-6080

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments:

There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Which of the following best describes your level of customer service experience, including resolving customer issues?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  03

  Explain how you have customer service experience, including resolving customer issues.

  04

  Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  05

  Explain how you have experience with Microsoft Office, using programs such as Access, Word, and Excel.

  06

  Which of the following best describes your level of experience completing and/or maintaining records and reports?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  07

  Explain how you have experience completing and/or maintaining records and reports.

  08

  Which of the following best describes your level of experience interpreting and/or explaining policies, procedures, and laws?

• None

• Less Than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  09

  Explain how you have experience interpreting and/or explaining policies, procedures, and laws.

  10

  Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation, and proofreading?

• None

• Less than 1 Year

• 1 - 2 Years

• 2 - 3 Years

• 3 or More Years

  11

  Explain how you have experience letter writing, using correct spelling, punctuation, and proofreading.

  Required Question

Agency

State of North Carolina

Address

NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government

Website

http://www.oshr.nc.gov/jobs/index.html

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