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Calero Software Business Consultant III in Open Location, United States

Job Descriptions:

We are looking for a qualified Business Consultant IIIto help our clients reform their operations and support their business by providing intuitive guidance. You will be an important ally to every organization who wants to invest in change and improvement and needs help as to where and how. A successful Business Consultant III has, first and foremost, a broad knowledge of the many facets of business and market forces. The ideal candidate will also possess great problem-solving skills to provide solutions and recommendations that will increase profitability and efficiency. The goal is to contribute to the clients' long lasting success so that our reputation can expand along with our clientele.

Duties and Responsibilities:

  • Documents customer integration requirements by authorizing design documents for systems integrations and feeds

  • Document and prioritize customer business requirements related to the business objectives, strategy and tactics to achieving desired results

  • Works as a liaison among project stakeholders in order to elicit, analyze, communicate and validate requirements for system design

  • Prepare and publish reports, documents, and tools to increase the effectiveness of the Calero services team and increase customer success stories and satisfaction

  • Facilitate project and technical discussions with client counterparts

  • Facilitate formal and informal training workshops with customers via in-person, on-site and webinars

  • Proficient on all modules of the PINNACLE solution including integration, financial and operations modules

  • Work independently as lead consultant on assigned projects

  • Serve as consulting lead by delegating project tasks to business consultants. Monitor performance and provide feedback on their work

  • Serve as a mentor to employees and business partners, provide training to internal and external resources

  • Work with Product Management to develop functional specifications that will expand or improve the capabilities of the product

Required Experience:

Education:Bachelors’ degree in Technology, MIS or Business Administration

Experience and Training:

  • Must have at least 7 years' previous experience in a similar role

  • Leadership, Lean Six Sigma, ITIL certifications preferred

  • Knowledgeable of TEM, ITSM, ITAM, and ITFM market, operations and leading solutions

Technical Knowledge:

  • Microsoft Project, Microsoft Office, Microsoft Visio, SharePoint, NetSuite

  • Understanding of telecommunications and IT networking

Keyword: Business Consultant III

From: Calero Software