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Accenture Business Operations Associate Manager in Open, India

About Accenture:

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

About Entity:

Corporate Functions—including Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions-- powers Accenture’s people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization.

Job description:

SUMMARY High level overview

The Business Operations Associate Manager will be responsible to deliver operations support to one of the Markets/ Services. S/he will propose and execute a cost-effective way to deliver that support through a combination of state-of-the-art business intelligence tools/ technologies and a team of highly motivated individuals.

The key responsibility would involve Business Analytics, project planning, tracking the deliverables, escalation of issues on time to the right stakeholders, identifying risks upfront and highlighting to leads with proposed solutions. The projects may be small/big and may be in different locations.

The person is required to focus on stakeholders and track deliverables while coordinating with respective parties.

ACCOUNTABILITIES Answerable/Liable for success

Business operations support to Services/ Markets including

• Planning & forecast

• Reporting & Analytics

• Business Insights & Reviews

• Sales Pipeline Analytics & Operations

• People Management

JOB SUMMARY

• Act as a business partner to industry and practice leads, by providing data-driven insights using state of the art analytics and data visualization tools and help run strategic market development initiatives

• Manage leadership reviews of sales results, provide business intelligence driven insights to sales leadership

• Provide analysis for programs that include pipeline improvement initiatives, win/loss, account planning and campaign management

• Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements

• Support leadership with business planning tasks such as budgeting and forecasting for Sales and Pipeline,

Revenue, CCI, Headcount Planning, Business Development, in close collaboration with Finance and HR teams

• Provide decision support for leadership through diagnosis of business results (Pipeline, Win Rates, Sales/Rev/CCI). Identify and investigate deviations and help develop remediation actions

RESPONSIBILITIES Tasks, functions, deliverables Performed

• Strategic leadership

o SME on business reporting, analytics and data

o Combine strong understanding of Accenture products with business acumen so as to produce insightful analysis

o Identify areas of innovation in business analysis and remain state of the art using latest analytical tools and visualization techniques/ methods to provide insights to business

o Maintain knowledge of Accenture’s business and proactively integrate changes into projects

• Stakeholder management

o Understand the operational requirements of the leadership

o Identify and manage issues and crisis proactively

o Quick thinker and able to propose solutions

o Partner with stakeholders so as to provide business advice

o Manage conflicting stakeholder priorities

o Drive change by working with various levels of stakeholders across geographies

• Production management

o Hands on production of reports, scorecards other deliverables and analysis

o Oversee and ensure work to completion

o Responsible for data accuracy, timeliness, and overall work set up and execute QA process and peer reviews.

• Team development and work management

o Innovate and deliver additional value to the leadership through efficient, quality service and continuous improvement

o Juggle multiple requests, prioritize according to business stakeholder needs and requirements

o Accountable for data accuracy, timeliness and overall quality of the work product

o Act as a point of escalation for overall delivery

o Ensure business continuity and pro-active management of delivery risks

o Act as backup as and when needed for the team members

o Build and maintain a positive team environment

o Coach, mentor and guide team members

QUALIFICATIONS Degrees, Certifications

• BS degree (or equivalent) required, full time MBA from tier I or tier II preferred

• Good knowledge of

SUMMARY High level overview The Business Operations Associate Manager will be responsible to deliver operations support to one of the Markets/ Services. S/he will propose and execute a cost-effective way to deliver that support through a combination of state-of-the-art business intelligence tools/ technologies and a team of highly motivated individuals. The key responsibility would involve Business Analytics, project planning, tracking the deliverables, escalation of issues on time to the right stakeholders, identifying risks upfront and highlighting to leads with proposed solutions. The projects may be small/big and may be in different locations. The person is required to focus on stakeholders and track deliverables while coordinating with respective parties. ACCOUNTABILITIES Answerable/Liable for success Business operations support to Services/ Markets including • Planning & forecast • Reporting & Analytics • Business Insights & Reviews • Sales Pipeline Analytics & Operations • People Management JOB SUMMARY • Act as a business partner to industry and practice leads, by providing data-driven insights using state of the art analytics and data visualization tools and help run strategic market development initiatives • Manage leadership reviews of sales results, provide business intelligence driven insights to sales leadership • Provide analysis for programs that include pipeline improvement initiatives, win/loss, account planning and campaign management • Provide operations support and reporting to leadership to help them run their portfolios, understand key performance metrics and drive performance improvements • Support leadership with business planning tasks such as budgeting and forecasting for Sales and Pipeline, Revenue, CCI, Headcount Planning, Business Development, in close collaboration with Finance and HR teams • Provide decision support for leadership through diagnosis of business results (Pipeline, Win Rates, Sales/Rev/CCI). Identify and investigate deviations and help develop remediation actions RESPONSIBILITIES Tasks, functions, deliverables Performed • Strategic leadership o SME on business reporting, analytics and data o Combine strong understanding of Accenture products with business acumen so as to produce insightful analysis o Identify areas of innovation in business analysis and remain state of the art using latest analytical tools and visualization techniques/ methods to provide insights to business o Maintain knowledge of Accenture’s business and proactively integrate changes into projects • Stakeholder management o Understand the operational requirements of the leadership o Identify and manage issues and crisis proactively o Quick thinker and able to propose solutions o Partner with stakeholders so as to provide business advice o Manage conflicting stakeholder priorities o Drive change by working with various levels of stakeholders across geographies • Production management o Hands on production of reports, scorecards other deliverables and analysis o Oversee and ensure work to completion o Responsible for data accuracy, timeliness, and overall work set up and execute QA process and peer reviews. • Team development and work management o Innovate and deliver additional value to the leadership through efficient, quality service and continuous improvement o Juggle multiple requests, prioritize according to business stakeholder needs and requirements o Accountable for data accuracy, timeliness and overall quality of the work product o Act as a point of escalation for overall delivery o Ensure business continuity and pro-active management of delivery risks o Act as backup as and when needed for the team members o Build and maintain a positive team environment o Coach, mentor and guide team members QUALIFICATIONS Degrees, Certifications • BS degree (or equivalent) required, full time MBA from tier I or tier II preferred • Good knowledge of

OUR COMMITMENT TO YOU:

You’ll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 40 industries globally, you’ll have the opportunity to develop valuable industry-specific expertise.

o The scale of our capabilities and client engagements—and the unique way we innovate, operate and deliver value—will give you the opportunity to deepen your existing skills even as you help create the latest technology trends.

o You’ll have access to leading-edge technology.

CALL TO ACTION:

If you have a desire to help the world’s leading companies and governments, now’s the time to join the world’s largest and most diversified group of technology, business process and consulting professionals. Be part of a dynamic team of collaborative experts, and help us improve the way the world works and lives.

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