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Refresh Center, part of the Optum family of businesses, is seeking a Case Manager II to join our team in Omaha, NE. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Behavioral Care Team, you’ll be an integral part of our vision to make healthcare better for everyone.

Explore opportunities at Optum Behavioral Care. We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while Caring. Connecting. Growing together.

Case Manager II’s provide home-based services, education, and support to families, including household management and emotional/behavioral regulation. You will administer program assessments, assist in screening and orientation of new patients and families, and coordinate services within and outside the clinic. Case Manager II’s also define problems, collect data, and interpret technical instructions.

Primary Responsibilities:

• Provide home-based services, education, and support to families

• Travel independently for home visits, school, office visits, or other necessary facilities

• Participate in monthly observations and weekly supervision with MHP Supervisor

• Schedule psychiatric and PCP appointments to maintain compliance with standards

• Coordinate services within and outside the clinic (counseling, medication management, welfare, vocational services

• Implement and follow intervention plans written by a therapist

• Submit documentation within 24 hours of service, follow mandatory reporting laws, and maintain weekly billing

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current CPR & First-Aid Certification or ability to complete BLS certification within 30 days of hire

• 1+ years of experience in the Human Services field

• Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)

• Access to reliable transportation, as well as a valid driver’s license, that will enable you to travel to client and/or patient sites within a designated area

Preferred Qualifications:

• Experience with clients that present with various issues; substance abuse, domestic violence, trauma recovery, anxiety, depression, relationship problems with family or significant others, stress management, homelessness, and/or lack of resources

• Ability to define problems, collect data, establish facts, and draw valid conclusions

• Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables

• Excellent written and oral communication skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.