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Ice Mortgage Technology Sr. Compliance Program Manager REQ-210754 (100% REMOTE) in Olympia, Washington

ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. ICE Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit ‪ IceMortgageTechnology (https://www.icemortgagetechnology.com/) to learn more.

ICE Mortgage Technology products help our customers maintain compliance in the constantly evolving regulatory landscape of the mortgage industry. Our clients choose ICE Mortgage Technology largely because of our compliance expertise and our ability to deliver products that help them ensure their compliance with the regulatory landscape in which they operate.

The Senior Manager, Compliance Program will work with the Chief Compliance Officer and will be responsible for developing data analytics for critical reporting components of the Compliance Program, serving as the point person to ensure that compliance issues identified during monitoring or testing are appropriately resolved, and implementing a framework for the customer escalations and regulatory change management program.

The role will include the following responsibilities:

  • Create data models, reporting systems, data automation systems, dashboards, and risk management metrics to support the overall compliance program

  • Assist in the development of aggregated compliance risk management metrics as well as technical processes to address identified compliance issues.

  • Assist in developing the risk register, risk appetite, risk ratings, risk mapping, and risk assessment methodology, etc.

  • Develop tools to support and metrics to expand the compliance management program, including tools to document and track regulatory requirements and controls, to build risk assessments and continuous monitoring, and to track findings and corrective action.

  • Support the compliance monitoring team in establishing and maintaining a proactive monitoring and testing program appropriate for the company’s size, complexity, risk profile, product offerings, and manner of conducting business.

  • Assist in preparing timely reports documenting the results of risk assessments and monitoring to key stakeholders, management, and the board of directors, as appropriate.

  • Work collaboratively and cross-functionally with legal, product and compliance teams to build tools, reporting, and process flows to ensure that changes in laws and regulations are appropriately incorporated.

  • Manage the process flow and act as point person for the compliance team and impacted business units in the resolution of compliance issues, and the documentation and implementation of corrective measures.

  • Establish ongoing reporting of compliance-related metrics (e.g., KRIs, KPIs) and following-up on corrective actions.

  • Collaborate with key stakeholders to build the framework for a second line-of-defense program to investigate, analyze, and timely address client escalations regarding potential product compliance issues.

  • Develop tools and process flows to monitor client escalations to identify risks of potential compliance issues and CMS deficiencies, and to take appropriate prospective and retrospective corrective action.

  • Assist with additional duties and responsibilities as assigned by the Chief Compliance Officer or other key stakeholders in the legal and compliance department.

Job Requirements (Education, Experience and Skills)

  • 5-8 years of expertise in data analytics, project management, and/or risk analysis

  • Proficiency in identifying, analyzing, and interpreting trends or patterns in complex data sets

  • Excellent at developing and implementing databases, data collection systems, data analytics and other strategies that optimize compliance management system

  • Proficiency in managing large scale projects across multiple business lines including identifying and tracking requirements, creating and overseeing timelines, and collaborating with various teams.

  • Experience advising and working with a team of leaders and individual contributors across multiple geographic locations

  • Oriented toward detail and execution, with ability to lead multiple critical projects at once

  • Ability to adapt quickly in a fast paced and rapidly changing environment

  • Excellent interpersonal and communications skills

  • Proven track record of collaborating in a highly cross-functional environment

  • Technical expertise regarding data models, database design development, data mining and segmentation techniques

  • Education: Bachelor’s degree or experience in mathematics, economics, computer science, information management, statistics, or equivalent quantitative field


ICE Mortgage Technology is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.