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Seeking an experienced System Administrator with a strong focus on infrastructure to manage and maintain our physical and virtual server environments, enterprise storage systems, and backup solutions. The ideal candidate will be a technologist who is passionate about their craft and continuously seeking to improve and optimize systems. This role is critical in ensuring the stability, performance, and security of our IT infrastructure, providing support for mission-critical systems, and contributing to the overall efficiency of our operations.

RESPONSIBILITIES

• Assist the team in the architecture, planning and design of new system infrastructure implementations and processes.

• Install, configure, and maintain physical and virtual servers according to internal customer requirements.

• Install, configure, and maintain enterprise storage solutions ensuring efficient use of storage resources and data integrity.

• Administer virtual environments using technologies such as VMware, Hyper-V, or OpenShift, ensuring optimal resource allocation and performance needs.

• Develop and implement backup solutions, replication policies, and disaster recovery strategies to protect against data loss and ensure business continuity.

• Configure and tune systems for best performance, following vendor or industry best practice guidelines.

• Work support tickets, projects and tasks assigned to the System Infrastructure team.

• Monitor system capacity, performance, and logs and provide reports for management’s awareness into the technical health of Paycom’s infrastructure.

• Write and update documentation for day-to-day duties and team knowledgebase.

• Develop scripts and use automation tools to improve operational efficiency and automate routine tasks.

• Communicate with vendors to ensure we are properly licensed and up to date on renewals.

• Be responsible for and act as subject matter expert on any assigned systems.

• Participates in on-call rotation responding to incidents and escalations as needed.

• Work closely with IT teams, vendors, and stakeholders to deploy new technologies, troubleshoot issues, and optimize systems.

Qualifications

Education/Certification:

• Bachelor’s degree required.

• Degree in the following areas preferred but not required: MIS, Info Sys, Computer Science, or related fields.

• At least one of the following certifications preferred.

• VMware VCP/VCAP/VCDX

• MTA/MCSE or current equivalent

• SCSN-E/EMCSA or similar storage certification

Experience:

• 4+ years of professional IT experience supporting servers and/or enterprise storage systems.

• Experience working in medium/large datacenter environments.

• Experience with enterprise storage solutions (SAN, NAS) and storage management tools.

• Ability to write technical design and build documentation for systems, storage and backup infrastructure.

• Experience in monitoring and alerting tools and techniques for supporting systems.

PREFERRED QUALIFICATIONS

Experience:

• Experience with automation tools and scripting technologies such as Ansible, PowerShell, Python, etc.

• Familiar with object storage (S3) and its usage with modern applications.

• Data copy or replication tools such as robocopy, rsync, or emcopy.

• Experience with disaster recovery as it relates to server architecture, storage systems, and data recovery techniques, including replication, snapshots and disaster recovery best practices.

• Monitoring, tuning, and troubleshooting hardware and performance metrics.

• Advanced knowledge and administration of Windows or Linux server OS.

Skills/Abilities:

• Working knowledge of storage concepts such as RAID technologies, replication, and snapshots.

• Knowledge of virtualization technologies such as VMware, Hyper-V, and RH OpenShift.

• Linux or Windows server administration.

• Working knowledge of enterprise storage systems and protocols (SMB/CIFS/NFS/iSCSI).

• Using a log aggregation tool, such as Splunk, for troubleshooting and reporting.

• Knowledge of data retention policies and capacity planning.

• Excellent written and verbal communication skills.

• Strong troubleshooting and analytical skills.

• Focus on quality and customer service.

• Must be able to prioritize work.

• Kubernetes, Containers and Cloud Native Technologies (CNCF).

• Working knowledge of security, networking, and firewall components.

• Experience with VDI/VMware Horizon.

• Knowledge of rack and blade server hardware.

• Multi-node system architecture planning and design.

• System performance tuning and history of implementing best practice strategies.

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. **To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:** paycom.com/careers/eeoc

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