Job Information
Omni Hotels Server | Pool Bar (Seasonal) in Oklahoma City, Oklahoma
Location
Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.
The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.
Job Description
An amazing opportunity to be a pivotal part of the Omni convention collection hotel. The Omni Oklahoma City Hotel is a true outdoor recreation, entertainment and culinary destination paying homage to the heritage and modern progress of the city. With 605 guest rooms and suites, the luxury hotel will showcase views of the 70-acre Scissortail Park and the downtown skyline with 75,000 square feet of meeting and event space, sports bar, specialty restaurant, coffee shop and a retail venue.
If you love hospitality, creating amazing customer experiences, and are looking for a summer opportunity then you will love working with Omni!
The pool server's primary responsibilities are to request or take orders from guests and serve food and beverages, check on guest satisfaction and handle the payment and complaints/concerns of customers. Pool servers are also responsible for maintaining a complete knowledge of food and beverage menus, serving guests quickly and efficiently while maintaining a clean, safe and professional work environment.
Responsibilities
Maintain complete knowledge of and comply with all company and departmental policies/service procedures/standards.
Serves food and beverage to guests following moments of service (MOS) and adheres to service times
Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests
Communicate with guests and food and beverage staff in a clear and professional manner at all times
Communicate additional meal requirements, allergies, dietary needs, and special requests to manager and kitchen
Maintain complete knowledge of all liquor brands, beers, outlet specific beverages and non-alcoholic selections offered
Prepares dining room and work area for either opening or closing in accordance with company standards
Cleaning and resetting of dirty tables according to standards
Monitor and maintain cleanliness, sanitation and organization of assigned work areas both FOH and BOH
Attends monthly staff meetings to receive information and direction
Contributes to a professional workplace that maximizes employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff
Insures responsible service of alcohol by following all legal requirements including carding and consumption
Accurately takes food and beverage orders from guests and promptly records all transactions in the Micros system. Maintains guest tabs and facilitates payment following procedures
Follows daily checklists and side work. Set-ups, stocks and breakdown of service and dining room following procedures. Completes all assigned cleaning duties. Complies with direction and instruction from the management team.
Performs additional responsibilities although not detailed, as requested by a manager
Qualifications
Must have an unexpired food handlers
Must have state alcohol license and training certificate.
Must be at least 18 years of age; legal age to serve alcohol
Has prior experience as food and beverage server and has basic knowledge of cocktails and liquor varieties
Must be able to work flexible shifts and schedules, including AM and PM shifts, weekends and holidays.
Must have strong communication skills both verbal and written
Ability to work calmly and effectively under pressure
Must be confident with problem solving abilities, prioritize and stay organized
Must be able to work under minimal supervision
Ensure uniform and personal appearance are clean and professional
Must be able to perform job functions with attention to detail, speed and accuracy
Excellent people skills and outgoing personality
Must work cohesively with co-workers as part of a team
Maintain confidentiality of guest information and pertinent hotel data
Physical Requirements:
This position will spend 95% of the time standing and 5% of the time sitting
Ability to work in difficult weather conditions including heat, rain, and humidity
The individual must be able to lift, move, and carry up to 30 pounds without assistance
Must be able to work continuously standing for up to and sometimes exceeding 8 hours at a time.
Working Environment:
Daily environmental exposures to cold, heat, humidity, and other outdoor conditions
Must show ability to work in a fast paced environment
Ability to work in a team oriented environment
Possesses stamina and energy to remain active and move quickly for up to 10 hour shifts
Ability to hear, understand and respond to guest and staff requests in a loud environment
Tools & Equipment:
Must demonstrate ability to carry trays
Knowledge and operating of the MICROS System
Operate MICROS handhelds for pool deck service
Compute basic arithmetic, specifically in cash handling situations
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-OK-Oklahoma City
Posted Date4 days ago(2/28/2025 2:20 PM)
Requisition ID 2025-120203
of Openings 4
Category (Portal Searching) Food & Beverage