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Senior Product Manager, Zoom Chat

What you can expect

As a Senior Product Manager at Zoom, you will own Zoom’s activity center and Team Chat notification system. You will expand to other collaboration areas within Zoom Team Chat. This includes driving the strategy and roadmap for these critical features. You will work with large enterprise customers, build client-facing features, and ensure a seamless, delightful user experience across desktop and mobile platforms. Collaborating closely with engineering, business owners, and customers, you will translate goals into clear product specifications and deliver world-class enterprise-grade features for Zoom Team Chat.

About the Team

You will be part of a dynamic product management team responsible for shaping the future of Zoom’s messaging and collaboration products. The team focuses on enhancing user engagement through advanced notification systems and creating a unified experience across products and devices. You will collaborate with cross-functional teams, gathering insights from customers and stakeholders, while driving the delivery of innovative features that delight Zoom users.

Responsibilities:

• Drive strategy and roadmap for Zoom’s activity center and Team Chat notification system.

• Define and develop advanced enterprise-grade features for Zoom desktop and mobile client applications.

• Connect with customers to understand their goals and needs, translating them into specifications.

• Work with feature management tools such as Jira, Confluence, and Product Board.

• Define product requirements and collaborate with the User Experience team to design product experiences.

• Create a world-class User Experience that delights users.

• Evangelize the product and vision to customers of all sizes, from single proprietors to Fortune 100 executives.

• Maintain a high-level understanding of software architecture with a technical background.

What we’re looking for:

• 5+ years of Product Management experience in SaaS based Enterprise focused organization.

• Be quick learner with passion and resilience who is comfortable in an evolving environment where the process is fluid and creative solutions are the norm.

• Experience in building notification systems that drive engagement in collaboration and messaging products.

• Experience creating technical product and design documents.

• Have built applications for Windows, MacOS, iOS, and Android.

• Understand UX/UI sensibility - you understand when having a few pixels offset could determine success or failure.

• Have a proven record of managing and successfully delivering new products and features.

• Recognize that speed is everything but prioritizing the right thing is equally important - you appreciate delivering impact quickly.

Salary Range or On Target Earnings:

Minimum:

$94,600.00

Maximum:

$218,700.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

09/27/24

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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