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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future.

The Role

The Senior Director of Business Management reports directly to the Senior Vice President of Corporate Strategy, Go-To-Market (GTM) & Operations and is accountable for delivering highly effective & efficient Marketing Business Management & leading Lumen’s Rhythm of Business strategy and execution across product, sales & marketing. The candidate will oversee, orchestrate and produce the set of standard senior executive business review sessions across Lumen’s enterprise business (called the Rhythm of Business, or RoB). The role is also directly responsible for overseeing Lumen’s Marketing budget, marketing spend management processes, while improving upon existing Product, Segment and Marketing business rhythms to improve sales & marketing ROI.

The ideal candidate will lead with Lumen’s cultural attributes top of mind, be highly collaborative, have deep experience with enterprise business operations and have intimate knowledge of commercial metrics and strategic levers that drive continuous improvement within and amongst the product, marketing & sales functions.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Lead and oversee the continuous improvement of Lumen’s executive RoB function, including standardizing the Lumen RoB and ensuring data-driven growth metrics are leveraged across each touchpoint

• Partner with Lumen’s CEO office, the SVP of Segment, SVP of Products, and SVP of Sales Enablement Operations to drive alignment across all aspects of Lumen’s executive RoB

• Develop and execute RoB strategies that surface business insights & growth blockers, leading to action-oriented execution improvements across product, sales & marketing.

• Partner across Marketing VP leaders to oversee the intra-Marketing RoB, ensuring improvement to marketing impact and ROI

• Oversee the end-to-end marketing budgeting & spend management process, from functional allocation to ongoing variance management, ensuring compliance to Lumen’s related procurement and Finance policies

• Lead the annual Marketing budget planning process and partner across Marketing leaders to oversee the Marketing budget allocation, in alignment with corporate priorities and business growth strategies

• Lead, mentor, model, coach and develop a high performing RoB and Marketing Business Management team. Foster a culture of continuous improvement and data-driven decision-making.

What We Look For in a Candidate

• Bachelor's degree in business administration, or related field; MBA preferred.

• 10+ years of experience in business and operations management or related business rhythm management experience.

• Strong, proven expertise in building and leading with data analytics, reporting, and performance metrics.

• Proven experience in large scale budget and spend management

• Exceptional analytical skills with the ability to translate complex data into actionable insights.

• Excellent leadership and team management skills.

• Strong communication and collaboration abilities, with a focus on cross-functional partnerships.

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$150,380 - $200,500 in these states: AR ID KY LA ME MS NE SC SD

$158,290 - $211,050 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$166,210 - $221,610 in these states: CO HI MI MN NC NH NV OR RI

$174,120 - $232,160 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335669

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

150380

Salary Max :

232160

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

11/16/2024