Job Information
DXC Technology Fraud and Chargeback Analyst - US REMOTE in Oklahoma City, Oklahoma
Job Description:
General Description:
Monitors fraud using internal and external fraud detection tools
Reports fraud trends using fraud reports and live monitoring
Recommends fraud detection rules in the Authorization System Fraud tool based on chargeback trends
Initiates chargebacks and retrievals in the Card Processing Platform
Handles incoming and outgoing chargeback and retrieval support documentation initiated in the MasterCard and Visa systems daily
Reviews daily processing system chargeback and retrieval reports
Records incoming and outgoing documentation in the Case Management Tool and communicates with cardholders and Company Program Administrators on a regular basis
Balance daily In Clearing reports to chargeback reports
Maintains and distributes daily, weekly and monthly client reporting
Research and remain current with MasterCard and VISA chargeback processing and compliance changes
Mandatory Qualifications
2 years’ experience in any type of fraud/chargeback processing
Experience with VISA and MasterCard chargeback and reporting tools
Ability to interact with cardholders and Company Program Administrators
Ability to interact with high-level clients and bank representatives
Ability to handle multiple tasks and responsibilities
Ability to prioritize tasks and manage deadlines
Ability to review reports in accordance with pre-established criteria and take appropriate action with little or no supervision
Strong analytical skills
Must have proficient Microsoft Office skills in Excel and Word
Must have strong professional communication skills
Preferred Qualifications
- Advanced Excel skills is a plus
Work Environment
Office Environment
All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
Hours – shifts starting and ending between 7 am to 10 pm, Monday-Friday and Saturday starting and ending between 7am -8 pm. Position requires one 8-hour shift Saturday or Sunday
Strong consideration given to candidates working both Saturday and Sunday shifts. Remaining shifts can be flexible weekdays
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $35,000 - $65,000.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (GSS-HR-ER@dxc.com) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
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