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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Product Manager- Technical

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

Are you a product management professional who wants to shape the Developer XP for Mastercard’s products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?

The ideal candidate is passionate about the developer and BizOps journey, highly motivated, intellectually curious, analytical, and articulate.

The Role 


Product Management-Technical (PM-T) is product management role that is also technical in nature and works closely with customers, Technical Program Managers, Software Design Engineers, and User Experience.

You will define and guide products, that may be technical, from conception to launch by connecting the technical and business worlds. PM-Ts decompose the requirements into features, user stories, prioritize the backlog, and define the acceptance criteria. PM-Ts are in it for the long term, looking beyond the current project to become experts in their domain. They feed engineering a well-groomed backlog of features, user stories. They encourage re-use of their building blocks, continuously innovating on behalf of internal and external customers. As new capabilities are required, they will define their place in the platform ecosystem and write/prioritize the user stories to build the new block. When commercialization opportunities are identified for their building blocks, they will tee up ideas to the product development teams for further development.


In this role you will:

• Advocate for our customers by talking to them and understanding their use cases and pain points, work they do, things they care about the most, tools they use day to day, etc.

• Understand the customer journey and user experience to enable them to rapidly develop, deploy, and scale their applications across multiple platforms.

• Work closely with the engineering teams to roll out the platform capabilities that our internal and external customer’s desire.

• Identify and gather key metrics to track product usage, quality, and satisfaction and make decisions about product roadmap and prioritization.

All About You

Education: Bachelor’s degree in a technical or business field.

• Experience developing/launching products/technologies.

• Experience driving product vision, go-to-market strategy, and design discussions.

• Experience creating strategic product roadmaps, and working with cross-functional teams.

• Experience defining and building cloud-native software products as a cloud platform at scale

• Like to dive deep into the technical and operational characteristics of the product

• Demonstrated ability to operate with complete independence and autonomy

• Proven track record of data-driven decision making and applying continuous improvement methodologies across your team

• Ability to influence multiple stakeholders without direct authority.

• Experience in agile delivery methodologies (scrum, Rally, etc.)

• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

• Ensures features and associated documentation are clear and easily consumable by other engineering teams.

• Demonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.