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This is a Vice President (VP) 2nd Line of Defense position serving as a Consumer Compliance monitoring and testing officer for Independent Compliance Risk Management (ICRM)’s US Personal Banking (USPB) Independent Assessment Organization team responsible for assessing compliance risks and controls implemented by the first and second line of defense. Also responsible for performing independent testing and monitoring activities to assess the design and effectiveness of key controls designed to address compliance risk; reporting and escalating control issues and any violations of laws or breaches of policy; and validating adequacy of remediation taken to address reported issues. This role will focus on Consumer Compliance horizontally across USPB businesses (Branded Cards, Citi Retail Services, Retail Bank and Mortgage).

Responsibilities:

• Developing, implementing, and executing compliance testing, compliance monitoring, and reporting programs within the US Personal Banking accordance with the Compliance Testing & Monitoring Plan.

• Lead walkthroughs with various business across the firm to document and understand key business process impacting Compliance risks.

• Participating in the planning, executing, and reporting of compliance testing and monitoring and compliance and regulatory issue validation activities for a component of a product line, function, or legal entity within an assigned region in accordance with monitoring and testing Plan.

• Analyzing and documenting report findings, and having preliminary discussions with corresponding control/process owners.

• Assisting with development of Compliance Testing Risk Assessments, Monitoring Monthly, and Quarterly Summaries and the development and enhancement of the Compliance Testing Methodologies and Standards for auditing, testing, monitoring, and reporting.

• Utilizing innovative compliance testing solutions including Data Analytics to increase value and reduce costs of compliance-related activities.

• Developing effective relationships within USPB Compliance Independent Assessment and with other stakeholders including Business process owners and Internal Audit function.

• Identifying industry best practices and share insight on a regular basis.

• Informing CIA management of significant compliance matters that require their attention or action.

• Identifying compliance training resources and tools available centrally to support country/business compliance programs training and research needs.

• Additional duties as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in the Financial Services Industry; specifically assessing compliance of Customer Client Protection regulations is preferred.

• Demonstrated knowledge of regulatory compliance requirements of Retail Banking and Credit Card products.

• Working knowledge of Consumer Protection laws, rules, and regulations including Reg Z, UDAAP, ECOA / Reg B, SCRA, MLA, FCRA and Fair Lending requirements.

• Must be a self-starter, flexible, innovative and adaptive

• Experience in planning, executing, and reporting on compliance testing reviews and regulatory issue validation activities

• Knowledge and extensive experience with auditing principles including audit planning, risk assessments, development of risks and controls matrices, processes and controls design assessments, controls operating effectiveness testing, transactional access segregation of duties, transactional testing, surveillance systems, and reporting activities

• Strong interpersonal skills for building strong relationships with stakeholders and engaging teams

• Effectiveness in working collaboratively and at all levels within a large scale and complex matrix organization is essential

• Effective negotiation skills, a proactive and “no surprises” approach in communicating issues, and strength in sustaining independent views

• Excellent oral communication and writing skills in interacting with non-executives and executive management and across a number of business lines and control functions

• Advanced analytical skills

• Excellent project management and organizational skills and capability to handle multiple projects at one time

• Proficient in MS Office applications (Excel, Word, PowerPoint)

• Certified Regulatory Compliance Manger (CRCM) certification or Certified Internal Auditor (CIA) strongly preferred

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus

Job Family Group:

Compliance and Control

Job Family:

Compliance Independent Assessment

Time Type:

Full time

Primary Location:

Ofallon Missouri United States

Primary Location Full Time Salary Range:

$107,120.00 - $160,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Feb 28, 2025

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.