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Medical Center Hospital Patient Access Supervisor in Odessa, Texas

Position Summary:

Supervise and maintain the daily operation of the Patient Access Services / Admitting functions, to include: patient registration, insurance verification & authorization, finance, operations, and team enhancement. Lead the assigned team of associates, ensure proper staffing levels, employees are trained and informed of all procedures, and appropriate Quality Control checks are performed. Maintain communication with patients, physicians, information systems, ancillary departments, and administration to assess and resolve patient registration issues.


High School graduate or equivalent.

Training and Experience:

Four years of Patient Access/Patient Financial Services experience or Associates degree, or healthcare supervisory experience. .

Requires strong organizational abilities, proficiency in professional customer service, oral and written communications, accurate and efficient keyboarding with strong competencies in the use of common office software applications. Requires effective teamwork skills and the ability to meet deadlines and productivity standards. Ability to maintain calm temperament in high pressure/high energy environment. Ability to train, motivate and supervise staff in a diverse working environment.

Preferred Qualifications:

Associate’s or Bachelor’s degree in healthcare administration, business administration, or related field preferred. Medical terminology preferred. Work experience with the Medical Center Hospital or Health System processes and computerized systems. Previous successful experience in a leadership role, previous experience in training and/or previous clinical experience. Additional related education and/or experience preferred.